Operations and Reservations Executive

Found in: Talent CN S2 - 2 weeks ago

Shanghai, China Rida International Travel and Tourism Full time

As a global leading Destination Management Company (DMC) and 52 successful years on the market we are proud to provide highest quality of service to all of our clients. We give to you and your passengers an unforgettable experience of rich culture meeting modern vision and imagination. Rida International Travel & Tourism is a fast growing company with Head office in Beirut and main offices in United Arab Emirates, Indonesia, Morocco, Thailand, Jordan, Malaysia, Vietnam and Philippines. We have more than 400 multilingual professionals in our offices and overseas representatives worldwide, including Russia, Spain, Ukraine, China, Vietnam, South Korea, India, Brazil & Latin America. Equipped with our own fleet of 50 luxury vehicles with Wi-Fi and Air-conditioning. Our quality standards are set high and safety of the people is our priority. Welcoming our guests at the airport, we are happy to take them to any hotel and destination on their program – providing guided excursions in more than 30 different languages – English, Arabic, Russian, Spanish, Japanese, Czech, Slovakian, Romanian, Indonesian, Urdu, Serbian and Macedonian; and a great variety of local tours and excursions, including tickets for attractions and adventure parks.

The Role

You will be responsible for :

  • Drive global adoption of Rida's B2B online system among clients.
  • Develop innovative strategies to attract and retain clients.
  • Collaborate with the production team for competitive market packages.
  • Prepare and send well-presented proposals with quotations and itineraries.
  • Implement a robust follow-up system for quoted requests.
  • Ensure agent satisfaction and loyalty by meeting their requirements.
  • Supporting the sales team key planning and operations tasks to support the overall objective of the business.
  • Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.
  • Adhere to management instructions and company policy.
  • Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.

Ideal Profile

  • You have at least 2 years experience within a B2B Sales / Account Executive or Inside Sales / Sales Development Representative role, ideally within the Hospitality industry.
  • You have a proven track record of meeting/exceeding your targets.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are highly goal driven and work well in fast paced environments
  • You pay strong attention to detail and deliver work that is of a high standard
  • You are adaptable and thrive in changing environments

What's on Offer?

  • Chinese National
  • Living in Beijing and Shanghai
  • send your CV to aguilar.princess@ridaint.com

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