Shipping Assistant

4 months ago


Suzhou, China Alfa Laval Full time

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place every day.

Who you are:

Deliver a cross functional service to the customer in order to meet the customer demands and secure a timely and accurate communication to the customer as well as within own organization.

About the job:

General:

Support line manager to achieve department KPI performance

Implement ALPS as planned

Be responsible to utilize ERP System and continuously improvement

Keep accurate data into ERP system (Endeavour) and OPBI system

Engaged in applying the priorities (Safety, Quality, Delivery, Cost) and immediately call for TL/TM in case of problems/risks

Control cost

Implement other tasks assigned by line manger .

Shipping Assistant (65%)

Booking of import and export shipments, apply for freight invoices and filing of documents. Manage forwarder tender price and handle statement of account timely. Execute correct shipping documentation in accordance with receiving country demand. Following up on shipments according to Incoterms and tracking for transportation time. Apply payment for Customs duty & import VAT. Attend meeting with forwarder and global transportation team to address issues.

Order Handler (35%)

Receive and review customer orders and acknowledge to customers. Be responsible for customer inquiries, order change, and customer visit. Timely feedback to relevant persons accordingly. Release to customers about the latest factory lead time if it’s changed. Prepare packing list and invoice as delivery papers and notify customer to deliver the products. Manage and update Sales order information timely in ERP and eNDH.

What you know:

Be cooperative

Be communicative

Be flexible 

Be engaged in problem solving & improvement

Have a positive attitude

Have a responsible attitude

3 years working experience from relevant area in manufacturing company

Good English is both written and oral



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