Snr Transformation Business Analysis Manager

3 weeks ago

Guangzhou, China HSBC Full time

Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries and territories.We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Snr Transformation Business Analysis Manager

Global Transformation Senior Business Analysts shape and lead initiation activities and operating model definition and are at the centre of how Global Transformation delivers and embeds change working with our delivery partners. Primarily, the Senior Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes. They will lead multi skilled teams responsible for the Requirements Management, Design, Change Management and Implementation Management activities during project delivery. Senior Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity.

Senior Business Analyst’s will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions ( communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation ( pilot). Senior Business Analysts will often play a people / team management role within the projects / programmes they work on. As members of the Global Transformation management team, they will also have line or assignment management responsibility for a group of more junior resources within their resource pool (as related to their job family). Alongside project delivery responsibilities

Value Creation:

Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholders Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Questions current state and facilitates stakeholders to identify opportunities for improvement Uses understanding of the Group’s strategy, strengths, weaknesses and the external marketplace, to inform business decisions and create competitive advantage Understands different mind-sets and analyses options to develop implementable solutions Exhibits high energy, understands issues within team and galvanises others to achieve goals Gains a clear understanding of others’ point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope

Operational Performance:

Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology and other key factors. Supports Global Transformation Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Document and develop targeted benefits for a change intervention Utilises financial skills to develop a high level business case, considering investment and high level benefits Architects complex, large-scale ( multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Leads change implementation activities, providing steering and guidance to the team and regular updates to stakeholders Leads end-to-end change journey and validates mitigation plans Defines, shapes and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost)

Capability and People Development:

Manages a cross-functional/cross-cultural team and the performance of individuals/teams against performance objectives and plans Manages and endorses team engagement initiatives, fostering an environment which encourages learning and collaboration to build a sense of community Creates environments where only the best will do and high standards are expected, regularly achieved and appropriately rewarded; encourages and supports continual improvements within the team based on ongoing feedback Develops a network of professional relationships (within Global Transformation and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas and/or the Group to shape change and benefit the business and its customers Support the PMO and Consulting Leadership team with supply management / resourcing pipeline and scheduling. Identifies and shares the resource requirements of the project, to the Program Manager requesting the appropriate skill set and/or experience Requirements Extensive experience playing Business Analyst role in Payments domain Experience of managing end to end domestic and international payments delivery Experience of managing end to end Payments Wallet delivery Experience of managing requirements lifecycle for Customer Journey over Mobile, Browser and other channels Managed team of Business Analysts for multi-market deployments Understanding of Operational impacts due to Payments service failures Strong understanding/experience of Risks related to Payments ecosystem and controls implemented into SolutionA thorough understanding of the purpose, values, culture and fundamentals of Global Outstanding understanding of HSBC Group structures, processes and objectives Very strong knowledge of the external environment – regulatory, political, competitors etc. Advanced Business analysis, requirements gathering and design techniques Advanced Change management and implementation management techniques and approaches Proven track record as an outstanding analyst or consultant Overall financial services industry knowledge with specific functional expertise Extensive experience of using multiple analysis techniques in a change environment, with a mix of business, Operations and technology focused projects Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc). Excellent communication, inter-personal and negotiating skills Excellent decision making and problem solving ability Experience of managing large teams and resources located remotely Ability to motivate and lead people, employing appropriate management styles Proven ability to work across regions whilst maintaining a global perspective Proven ability to work with senior stakeholders and sponsors Resource and Team Management

What additional skills will be good to have?

Certified Business Analysis Professional (CBAP) - Optional Degree in Business Information Systems or a related field – Optional Degree in business administration / management / economics, engineering and science - Optional

HSBCLL/GZ*

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

  • Transformation Business Analyst

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries...

  • Transformation Project Manager

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63...

  • Analyst, WPB Global Transformation

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries...

  • Manager, Ecom Analysis

    3 days ago

    Guangzhou, China NielsenIQ Full time

    Job Description Focus on Ecom and Omni channel to drive insight to enable clients operation enhancement. Conducts performance reviews for direct reports. Responsible for the training and development of the team. Ensure team members are trained to handle client requirements Establish high standards of performance, provide support, recognition and...

  • Manager, Ecom Channel Analysis

    6 days ago

    Guangzhou, China NielsenIQ Full time

    Job Description Focus on Ecom and Omni channel to drive insight to enable clients operation enhancement. Conducts performance reviews for direct reports. Responsible for the training and development of the team. Ensure team members are trained to handle client requirements Establish high standards of performance, provide support, recognition and...

  • Failure Analysis Engineer Shenzhen

    7 days ago

    Guangzhou, China TEKsystems Full time

    Job Summary Failure Analysis related to CT or SEM Good communication skills in English & Mandarin Logical thinking and smart Job Description: CT direction Request: • Solid background in FA technology • Familiarity with FA tools, especially CT scans • Good written English is a must, and fluency in spoken English is a plus. ...

  • Product Owner Mechanical Design Tools Transformers

    3 weeks ago

    Guangzhou, China Siemens Energy Full time

    Product Owner Mechanical Design Tools Transformers (f/m/d) About the Role Location China Guangdong Sheng GUANGZHOU Remote vs. Office Office/Site only Company Siemens Energy Transformer (Guangzhou) Co., Ltd. Organization Grid Technologies Business Unit Product Management Full / Part time Full-time Experience Level Experienced Professional A...

  • CAD Expert MD Tools Core

    3 weeks ago

    Guangzhou, China Siemens Energy Full time

    CAD Expert MD Tools Core & Clamping Transformers (f/m/d) About the Role Location China Guangdong Sheng GUANGZHOU Remote vs. Office Office/Site only Company Siemens Energy Transformer (Guangzhou) Co., Ltd. Organization Grid Technologies Business Unit Product Management Full / Part time Full-time Experience Level Experienced Professional A...

  • Software Developer for Mechanical Design

    4 weeks ago

    Guangzhou, China Siemens Energy Full time

    Software Developer for Mechanical Design (MD) Tools Transformers (f/m/d) About the Role Location China Guangdong Sheng GUANGZHOU Remote vs. Office Office/Site only Company Siemens Energy Transformer (Guangzhou) Co., Ltd. Organization Grid Technologies Business Unit Product Management Full / Part time Full-time Experience Level Experienced...

  • Senior Business Data Analyst

    3 weeks ago

    Guangzhou, China Deckers Brands Full time

    As a Senior Business Data Analyst, you will be responsible for acquiring, cleaning, analyzing, mining, and visualizing business data. You will utilize your skills in data analysis and data visualization to perform end-to-end data management and analysis, from data collection/preparation to model implementation and business insights. Effective communication...

  • Learning Content Design&Data Analysis Manager, BE/Operation

    3 weeks ago

    Guangzhou, China Takeda Full time

    Description PURPOSE Partner with four other learning centers to design and develop digital learning content, aligning with the overarching digital learning strategy through the using of digital technologies. Tracking, analyze, and interpret learning behavior data via digital platforms, offering diagnostic insights and feedback. RESPONSIBILITIES ...

  • Lead Business Analyst

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries...

  • Senior Business Analyst

    2 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst. Business: Group Data Technology Principal responsibilities Consult...

  • Business Analyst

    7 days ago

    Guangzhou, China TEKsystems Full time

    Job Summary Business analysis Fin-Tech area like Core Banking is strongly preferred, English good Cloud and SQL The role will sit in the engineering space and the person will play a key role implementing code across the banking stack, primarily focused on our microservice based platforms and solutions of Core Banking. Therefore, we are seeking a...

  • Senior Business Analyst

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve around 40 million customers worldwide through a network that covers 63 countries...

  • Solution Area Specialists

    3 weeks ago

    Guangzhou, China Microsoft Full time

    Overview Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the...

  • Intern, Business Development Rep.

    3 weeks ago

    Guangzhou, China Autodesk Full time

    Position Overview As an Autodesk intern, you will be tasked with helping the GBA(Great Bay Area) team to uncover key project information, including background, investors, construction parties, and a range of other relevant information that can help the project move forward. Interact with customers in the right way at the right time. Your daily...

  • Global Head of Quality Assurance

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Global Head of Quality Assurance Business: Wholesale IT Principal responsibilities  Accountable...

  • Associate Software Engineering Manager

    3 weeks ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Associate Software Engineering Manager. Business: Wholesale IT Principal responsibilities ...

  • Senior Software Engineering Manager

    1 week ago

    Guangzhou, China HSBC Full time

    Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join our team in the role of Senior Software Engineering Manager Business: Wealth & Personal Banking IT Principal...