Jobs: customer satisfaction

Empowering people, creating technology. Responsibilities: -Setting customer service goals together with FSST colleagues and reach those goals under team work spirit. Maintains customer contact to ensure customer satisfaction.  -Maintaining relationships with profitable customers - initatively acts as initial contact to answer all customers’...

Empowering people, creating technology. Responsibilities: -Setting customer service goals together with FSST colleagues and reach those goals under team work spirit. Maintains customer contact to ensure customer satisfaction.  -Maintaining relationships with profitable customers - initatively acts as initial contact to answer all customers’...

Job Description: Main activities⮚ Strategic activitiesContribute to the Airbus CSIP processOn the revenue side, the role will directly contribute the 2 of 5 elements of the revenue:- the repetitive business from customers,- the receivable revenue rate.On the cost side, the role directly could give some contribution on TAT⮚ Customer related...

Role DetailsBusiness, Location: Service, China Role: Customer Support Engineer Reports to: Service Operations Manager - Instruments Direct Reports: N/A Primary Purpose: To install, provide on-going maintenance and customer training on OI instruments. To establish and maintain a high level of customer satisfaction and confidence by appropriate actions and...

The SaaS Customer Success Services organization aims to maximize SaaS revenue to Oracle and increase value contribution to our SaaS customers by: - Driving the most agile and efficient renewal process while expanding existing SaaS customers - Providing best of industry service to maximize customer satisfaction and enable business requirements - Leading...

The Job Local Customer Support is the major point of contract for our Customers. You will use our ticketing tool (Salesforce) to handle a daily number of request and achieve mission by providing timely, qualitative and innovative answers with care and transparency, using a high level of communication skills. You will also have to contribute to team...

Job Description Essential responsibilities and duties The customer quality engineer is responsible for achieving customer satisfaction according to the control of the production process, managing the customer on-site service team, ensuring the normal production of customers, responsible for feedback and timely handling of after-sales employees and...

Job Description Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner; Unscheduled understanding of customer quality dynamics and timely communication of customer requirements; 0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims; Manage customer in-plant personnel, and regularly...

Job Description Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner; Unscheduled understanding of customer quality dynamics and timely communication of customer requirements; 0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims; Manage customer in-plant personnel, and regularly...

Job DescriptionLocal Customer Support is the major point of contract for our Customers. You will use our ticketing tool (Salesforce) to handle a daily number of request and achieve mission by providing timely, qualitative and innovative answers with care and transparency, using a high level of communication skills. You will also have to contribute to team...

ContiTech Fluid Technology (Changchun) Co., Ltd. Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner; Unscheduled understanding of customer quality dynamics and timely communication of customer requirements; 0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims; Manage...

ContiTech Fluid Technology (Changchun) Co., Ltd. Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner; Unscheduled understanding of customer quality dynamics and timely communication of customer requirements; 0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims; Manage...

ContiTech Fluid Technology (Changchun) Co., Ltd.Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner;Unscheduled understanding of customer quality dynamics and timely communication of customer requirements;0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims;Manage customer in-plant...

ContiTech Fluid Technology (Changchun) Co., Ltd.Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner;Unscheduled understanding of customer quality dynamics and timely communication of customer requirements;0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims;Manage customer in-plant...

Description 1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. 2. Represents the company to the customer and assumes accountability for customer satisfaction with service. 3. Assures operational quality of system equipment. 4....

Role Details Business, Location: Service, China Role: Customer Support Engineer Reports to: Service Operations Manager - Instruments Direct Reports: N/A Primary Purpose: To install, provide on-going maintenance and customer training on OI instruments. To establish and maintain a high level of customer satisfaction and confidence by appropriate actions and...

As a Customer Engagement Manager, you will bring your seasoned experience to work closely with Sales (Key Account Management and New Business Development) to win, manage and grow strategic engagements with OEMs and major Tier 1 suppliers to assist them striving in an internationally, economically and ecologically challenging environment. Your primary...

As a Customer Engagement Manager, you will bring your seasoned experience to work closely with Sales (Key Account Management and New Business Development) to win, manage and grow strategic engagements with OEMs and major Tier 1 suppliers to assist them striving in an internationally, economically and ecologically challenging environment. Your primary...

Description Main Responsibilities: 1. Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites. 2. Represents the company to the customer and assumes accountability for customer satisfaction with service. 3. Assures operational...

This position will be mainly responsible for dealing with local/oversea customer quality issues, supporting NPD and handling other quality related customer requirements.1.Increase customer satisfaction plan and strategy;2.Responses for lead customer issues and quality improvement;3.Prepares Failure Analysis report for customer returns;4.Coordinates team to...