guest services agent

工作职责DUTIES AND RESPONSIBILITIES 工作职责• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity• 随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。• Registers and rooms all arrivals according to established...

工作职责• 按照酒店的程序，为所有到达客人登记及安排房间• 为客人登记、结账及更换房间，按照预定部要求，确保把所有数据完整输入酒店电脑系统• 了解酒店所有的促销政策，如季节性的包价，航空里程累计活动，以及洲际酒店集团的促销政策•...

Working alongside a wonderful team in The Peak Complex, we are seeking a Tenant & Guest Services Manager to support our Tenant & Guest Services Team. • Lead teams to uphold service standards that enhance tenant and guest experiences • Drive operational excellence and create a lasting impact on millions of guests each year • Market-leading...

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust...

Be part of the 5-star team. Grow and develop your career through this opportunity. We are looking for Agents to join our team for Qatar Airways Chongqing Contact Centre in China. This is an exciting opportunity to explore and be part of the Aviation industry. As Customer Contact Centre Agent, you will provide excellent service to Qatar Airways customers...

工作职责1、协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。2、在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。3、负责处理宾客的问题和投诉。4、负责重要宾客的迎领工作。5、进行整个酒店的安全和日常的设备检查�...

工作职责岗位职责/职位描述job overview 职位概述Manage the activities of front office and relevant area (eg, My Space, Meeting Room and Gym) during the shift time ensuring that guests receive prompt, professional attention and personal recognition. 管理本班的前厅及相关区域（如Me Space,...

作为宾客服务经理，您将直接向前厅部经理汇报，在当班期间统筹前厅及宾客关系主任，确保每一位宾客从抵店到离店的全过程中得到及时的注意、专业的回应与个性化的关照。您需要在服务标准、宾客关系、财务管控与应急处置之间保持平衡，在授权范围内代表酒店管理...

1、协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。 2、在前厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。 3、负责处理宾客的问题和投诉。 4、负责重要宾客的迎领工作。 5、进行整个酒店的安全和日常的设备检查工作。...

岗位职责/职位描述 job overview 职位概述 Manage the activities of front office and relevant area (eg, My Space, Meeting Room and Gym) during the shift time ensuring that guests receive prompt, professional attention and personal recognition. 管理本班的前厅及相关区域（如Me Space,...

工作职责工作职责· 进行有效的交接班简报工作，以明确酒店活动和运营要求· 在当班期间监督前厅部运营情况，包括：· 维护客户信息· 维护当地活动的信息· 统计入住情况· 监督公共广播系统的使用· 监督团组预订情况· 协助解决严重投诉问题·...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

工作职责 • 进行有效的交接班简报工作，以明确酒店活动和运营要求 • 在当班期间监督前厅部运营情况，包括： • 维护客户信息 • 维护当地活动的信息 • 统计入住情况 • 监督公共广播系统的使用 • 监督团组预订情况 • 协助解决严重投诉问题 •...

Job DescriptionSynopsisIt’s an exciting time to work for Etihad Airways; we’ve grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation with a clear drive to optimize commercial value whilst delivering exceptional products and services to our guests. In this position, you will oversee and...

Job Description We are seeking a Senior AI Agent Engineer to build AI applications connecting LLMs with enterprise systems, laboratory software, and scientific instruments. This back-end-focused individual contributor will own architecture, deployment, and operation using Python and TypeScript/Node.js, RAG, and secure agent orchestration. This is an applied...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

该职位来源于猎聘 Role Summary The AI Application & Agent Development Engineer supports the development and delivery of AI-powered applications and agentic solutions across Scania R&D. The role works with R&D teams to understand business needs, gather requirements, propose initial technical solutions, and develop applications under established...

该职位来源于猎聘 Job Summary The Hive Lead, Staff-Assisted Servicing is responsible for transforming and optimizing the bank’s staff-assisted servicing capabilities across contact canters and operational servicing teams. The role drives modernization of assisted service through digital enablement, automation, and AI augmentation. The Hive Lead will...

• Adhere to company requirement and achieved target supervisor assigned. • Provide standard service of client’s general query. • Keep smooth communication with other teams. • Keep smooth communication with booking agent. Requirements • College diploma or above. • Basic shipping knowledge. • Proficient skills in written and oral Chinese and...

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...