helpdesk

Job Description: Provide technical end-user support via telephone, email, web-submit Provide restorative or maintenance actions to resolve end-user problems Respond to end-user problems based on standard procedures Record and document all incident activity appropriately using the selected Incident management system Must correctly track incidents and...

Position: Helpdesk Engineer School Section: Whole School Reports to: Helpdesk Manager Qualifications: B.S. Degree in Computer Science or related areas Hours of Work: 08:00 – 17:00 on normal days Period of Appointment: Full-time Role Description / Working Relationships Keystone Academy helpdesk technician works closely with end users on campus, vendors...

Who We Are Avolta is the world’s leading and largest Travel Experience (Retail, Convenience, F&B) company (https://www.avoltaworld.com/en) with >5,500 outlets, >1,200 locations, >77,000 employees in more than 70 countries and annual revenue of Swiss Francs CHF 13.9 Billion in 2025 and operate predominantly at airports as well as other travel channels,...

该职位来源于猎聘 Duties and responsibilities职责和责任: Support customer via hotline, Remote Service, Wechat to solve machine problems. 通过服务热线、微信平台等给客户提供支持，解决机械设备的问题。 Support service engineers in terms of mechanical problems....

Key ResponsibilitiesTo administer, monitor and maintain the Information Technology infrastructure to ensure technical bases and end users are operational and working efficiently.End user support including PC operating systems, hardware, video conference, applications, mobile devices and peripheralsMaintenance of desktop PCs, patches, updates, etc.Monitor and...

该职位来源于猎聘 Duties and responsibilities职责和责任: - Support customer via hotline, email, remote service, iCorr OS platform to solve machine problems. 通过服务热线、邮件、远程服务、智能物联网平台等给客户提供支持，解决设备问题 - Service intervention support and coordination (manpower,...

工作职责工作职责： 1、 沟通了解业务部门使用系统时的新需求，并提出解决方案； 2、 编制符合信息系统规范和实际业务需求的信息化解决方案； 3、 按照项目管理方法论推进新功能新项目成功实施上线，并妥善与Helpdesk完成运维交接； 4、...

该职位来源于猎聘 岗位职责： 1、理解各生产部门的业务问题、分析整理用户需求； 2、对SAP、OPPS、HelpDesk等的需求BUG报告和协助修复； 3、根据用户需求，提交对SAP、OPPS、HelpDesk功能的修改与优化需求； 4、对SAP、OPPS、HelpDesk操作用户操作异常，数据错误处理；...

工作职责1. Maintain the daily operation of the data center; 2. Monitor the network and system availability; 3. Provide technical support to scheduled / non-scheduled activities such as health checking, network equipment installation and configuration etc.; 4. Ensure information is well-delivered to helpdesk and all related parties; 5. Prepare regular...

Job Scopes • Oversee daily helpdesk operations and ensure compliance with all defined SLAs (e.g., First Call Resolution, email response rates, call attendance). • Serve as the escalation point for VIP and VVIP support for trading floor users and senior management. • Govern the Knowledge Base (KB) to improve the first-call resolution rate. •...

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

AI Vision Processors For Edge ApplicationsOur solutions make cameras smarter by extracting valuable data from high-resolution video streams.Job DescriptionResponsibilitiesInstall, configure, maintain, and upgrade Linux operating systems (RHEL, CentOS, Ubuntu).Manage and support core infrastructure services such as Kickstart, DNS, DHCP, NFS, LDAP, and...

该职位来源于猎聘 职位描述和职责： 负责协调解决IT相关的系统维护； 负责IT信息数据的收集归档； 协助管理IT资产等； 协助IT部门为用户提供良好的IT服务； 协助IT部门项目的部署及实施。 报告结构及主要关系： 上级：经理 任职要求： 在校大学生，理工科相关专业；...

Your Role: Responding to Agency IT Service Desk hotline calls, instant messages and emails Responding to the Users’ IT enquiries and providing solutions Opening problems and requesting tickets Monitoring and tracking service requests, including problems reported by the Users Classification of problems and provision of initial support: prioritize issues...

Firstline Support Engineer WirelessCar’s Journey To give people the freedom to move in a safer, more sustainable and smart way, more sharable, connected and software-loaded cars are needed. That’s why we aim to accelerate the digital transformation in the automotive industry and in the next few years infuse over 100 million cars with digital services...

该职位来源于猎聘 职位描述 1、提供全面的日常技术支持，包括但不限于电脑、网络、监控及电话系统的故障排除、维护和管理。在用户需要远程或现场支持时，能够及时响应并解决问题。...

该职位来源于猎聘 岗位职责： 1. 协助Helpdesk工程师完成公司内部桌面端软硬件日常安装、维护； 2. 为公司内部用户提供Helpdesk技术支持，解决桌面端各类问题； 3. 会议室IT设备维护和会议技术支持； 4....

工作职责: About the RoleWe are looking for a proactive and detail-oriented Facilities Assistant to join our team. In this role;you will support the daily operations of the client’s office environment;ensuring a safe;comfortable;and efficient workplace. You will act as the first point of contact for facility-related requests;manage office supplies and...

Overview We are looking for an Onsite IT Support Technician to support a manufacturing industry client in their Suzhou office. This is an entry-level role suitable for candidates with 1–2 years of IT support experience. English is not required. Location: 中国江苏省苏州市工业园区 Responsibilities: Provide onsite support for daily IT issues...

Job descriptionAs an international architectural firm, UNS is active in the broadest fields of architecture. Our project portfolio covers every aspect of architecture, ranging from small to large scale projects, research and theory. The atmosphere within each of our offices is international, multidisciplinary, design-oriented and ambitious, but also open,...