technical support engineer

Tasks Professionally support the dealer technician to diagnose, repair and resolve product technical related issues in the field of drivetrain and chassis utilizing the available tools and channels and in compliance with BMW technical support process, quality and efficiency targets. And support BMW China product quality steering and reporting process,...

Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture...

On any given day at our game studio, you might:• Provide advanced technical support for internal teams, external players, or partners, ensuring smooth operations and high-quality experiences.• Collaborate with cross-functional teams (e.g., developers, QA, DevOps) to escalate and resolve critical issues using tools like Jira.• Assist in deploying...

Not just a job, but a careerYokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...

Description In This Role, Your Responsibilities Will Be: Provide technical support to customers across all escalation levels, ensuring timely and effective issue resolution Enable customer success by delivering both pre‑sales support (such as quick consultations, proof‑of‑concepts, and demonstrations) and post‑sales support, remotely and...

该职位来源于猎聘 Responsibilities: 提供专业的IT技术支持与服务，熟悉供销存管理系统 解决客户在使用过程中遇到的技术问题 与团队合作，确保服务质量和客户满意度 熟悉业务、培训/收集/沟通/协调业务 能够解决办公室日常操作问题，熟悉办公常用软硬件...

What's the role? As a Lead Technical Support Engineer on our China Team, you will ensure that HERE's customers get maximum value from HERE products and services through the evaluation, production, and maintenance phases. You will partner with sales representatives to expand and improve Customer's adoption of HERE products and services.You are...

Position SummaryContribute to the development of the ZEISS IQS Global Software Support HUB structure and strengthen the Software 2nd level Support Team, with a focus on the APAC region.Analyze, troubleshoot, and sustainably resolve complex customer issues related to ZEISS software products and connected IT environments, serving as the technical interface...

Introduction to the jobThe Customer Support organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customers site and is responsible for the necessary transfer of know how to the customer. Local sited Customer Support branches perform these tasks for the customers within the specific region.Regional...

NVIDIA has been revolutionizing computer graphics, PC gaming, and accelerated computing for over 25 years. This remarkable achievement is underpinned by its legacy of innovation, which is driven by outstanding technology and exceptional talent. Today, we are harnessing the limitless potential of AI to usher in the next era of computing. In this new era, our...

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility,...

OverviewWe have an exciting new opportunity for a Technical Support Engineer to join our growing Back End Operations team! Based in China, with significant travel to customer sites in the region, this role will provide support to customers with the set-up of the FlexIC inlay assembly process to enable volume production on various machine sets.The role will...

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is...

Collaboration with sales:• Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases• Ensures clarity on the solution’s scope, including KONE and possible third-party offerings• Participates in customer meetings and answers customers’ technical questions when needed• Selects the...

The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs. Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and...

About the RoleCeva’s AI Division is driving innovation in Neural Network Processors (NPU), embedded AI software, and system-level solutions for edge and cloud devices. This China-based role serves as a key technical bridge between local customers, regional field teams, and global R&D, supporting the full lifecycle from pre-sale evaluation through post-sale...

What's the role? HERE Technologies is looking for a Lead Technical Support Engineer with hands-on AI expertise to join our Technical Support organization in China ( either Beijing or Shanghai). In addition to providing excellent technical support to customers and developers, this role is a key technical enabler for deploying our “Digital-first...

Not just a job, but a careerYokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting...