Sr. Operation Manager
2 weeks ago
Job Title:
Senior Operation Manager
Location:
Shanghai
Primary Job Function
This role should lead the overall SFE operation; and work with BP teams for sales planning via providing tools, data and methodology, monitoring the planning process to endure on time overall landing. And support the governance and process setting up and continuous optimization.
Core Job Responsibilities
- Lead the SFE regular operation e.g., target, sales data collection, dashboards generation.
- Work with BP team for sales planning via providing tools, data and methodology; monitor and coordinate the planning process; support SFE for national target allocation.
- Lead the operation team to build up and upgrade critical systems, i.e., commercial data hub, sales planning system, performance tracking system and DDI tools.
- Build up sales operation governance and process; keep working on process optimization and change management.
- Build up data governance and process; keep working on process optimization.
- Conduct ad-hoc analysis per leadership requirements. Day-to-day performance tracking and advanced analytics providing for cross BUs insights analysis and region dashboard connection and collaboration.
- Cooperate with related internal stakeholders (including global peers) and external partners for data sharing and alignment, KPI etc. reports. Coordinate global benchmark & local feedback.
Experiences:
- Bachelorâs degree and above
- 8+ years of total experience with deep understanding of core business of pharmaceutical
Skills and Competencies Required:
- Proficient in verbal and written communication
- Fluency in English (written and spoken)
- SFE or BI relevant background
- Project management of commercial system experience
- Experience in cross functional roles in matrixed organizations
- Strong business acumen and interpersonal skills
- Strong technical experience on Excel (or other modelling tools)
- SFE BP experience as a plus
- Consulting background as a plus
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