Field Quality Engineer

4 weeks ago


Shenzhen, China Power Integrations Full time

Field Quality Engineer

Job Responsibilities:

  • Directly interface with automotive customer Supplier Quality Engineers to collaborate on PI product quality topics

  • Assist PI Sales team in on customer quality matters

  • Lead 8D investigations into quality issues affecting customers in region

  • Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)

  • Support customer PPAP and documentation requests

  • Facilitate and manage problem resolution with support from Engineering teams in company headquarters

  • Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.

  • Direct experience in automotive customer interface on resolution of integrated circuit quality problems.

  • Direct Experience managing 8D investigations and creating 8D reports

  • Manage customer quality issues in a manner that helps improve customer’s perception of company’s quality.

  • Business level language proficiency in Mandarin and English

    Qualifications:

  • B.S. degree in electrical engineering, Candidates with MSEE will be given preference.

  • 8 years of engineering problem solving experience with semiconductor products



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