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Head of Commercial Operation

2 months ago

Shanghai, China Straumann Full time

As Commercial Operation Head your primary role will be responsible to manage and support sales to optimize territory coverage and improve productivity, drive growth by setting up effective processes. Defines the criteria for dealer target, inventory level, price system between different tier, capex plan. You will also be responsible for business model improvement and lean process.

 

Responsibilities:

  1. Channel Planning and Implementation: Support CE head in developing channel vision, strategy and tactics, according to 5 years’ aspiration & GTM strategy.
  2. Distribution Plan: Define annual distribution plan and interpret into distribution policy & contracts (including product rebate scheme, data, and distributor service requirement) together with CE head & channel managers.
  3. Distributor & commercial related process management: Formulation and optimization of all commercial related process, following GSP requirements.
  4. Channel KPI support: Proactively manage forecast process from commercial side, support channel team in accomplishing sell in target by aligning with logistic team for goods supply & shipment, as well as forecast with finance team.  Set up annual distributor performance KPI, measure, supervise, enable channel partners to fulfil various channel requirements
  5. Data analytics: Lead in channel analysis & dashboards, support ad hoc channel data requirements in a timely manner. Set up mechanism of collecting, cleansing & validating of channel data. Interpret data trends & stories by aligning key stakeholders internally & externally. 
  6. Distributor communication: lead & support company level distributor meeting. Support BU/ regional channel meetings. Deliver & articulate various company policy / notice to distributors with accuracy & feedback analysis together with channel managers.
  7. Project management: Initiate business projects based on company goal and channel needs, conduct and manage projects, including project target, execution details, discount calculation, agreement management, and project evaluation.
  8. Follow up on strategy implementation, revise and summarize based on real circumstances, drive & enhance effectiveness of commercial operation procedure; resolve issues and problems and come up with new methods.

 

Professional General Competencies

  1. Fluent written and verbal Mandarin and English language.
  2. Strong background with related experience in commercial operation in medical device or healthcare industry, dental industry preferred.
  3. A self-driven individual who strives to provide a high-quality service to the business.
  4. An excellent communicator including written, verbal and listening skills.
  5. Ability to analyze data efficiently and effectively with excel and / or data analytical tools, and present results in well-structured and concise formats.

 

Other

  1. Bachelor’s degree in applied mathematics, accounting, economics, business management or a related degree.
  2. 10+ years of experience as commercial operation in MNC with similar industry background (i.e. medical device or pharm).

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Employment Type: Full Time 

Alternative Locations: China : Shanghai 

Travel Percentage: 0 - 50% 

Requisition ID: 15147

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