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Application Engineer

4 months ago

Shanghai, China Thermo Fisher Scientific Full time

Work Schedule

Other

Environmental Conditions

Office

Job Description

Job Description:

1ãManage demo lab setting up and daily operation including overall planning, technical specification, plan and order equipment (with proper authorization), install and commissioning equipment. Develop a daily management process.

2ãAssist in lead generation by developing sales or marketing materials (sales presentation, application notes and technical information for customers); joining seminars or workshops and participating trade shows.

3ãFacilitate deal close by conducting customer demo, doing sample analysis and participating sales processes as required.

4ãConduct application trainings to customers for assigned product line or technologies as required.

5ãProvide technical assistance or training for assigned products or technologies to sales or support channels (internal or external) to enable channel competence and competitiveness.

6ãCreate sales and support tools such as competitive tools, positioning message or training materials for channel enabling.

7ãParticipate industry and trade conferences to represent Thermo in assigned territories and collect market information to feedback to Thermo factories.

8ãAct as technical link with assigned product line marketing and application staff to ensure commercial industrial and marketing information is timely communicated to factories and factory technical information communicated to the channel.

Key critical metric:

1ãSales order booking and relative growth for XRD product lines in assigned territories 2ãImproved win rate of XRD product line in assigned territories

3ãMarket share of XRD product lines in assigned territories

4ãCustomer preference index for XRD product lines in assigned territories

5ãChannel competence improvement rated by responsible managers

6ãCustomer feedback and channel feedback

Qualifications:

1ãMS or above in material science or subjects related to XRD technologies.

2ã>3 years hands on lab experience with analytical instruments related to XRD technologies.

3ãEffective oral and written communication skills with both English and Chinese (Mandarin).

4ãDemonstrated effective teamwork player.

5ãSelf motivated and result oriented.

6ãSystematic problem solver.

7ãSales or support experience.

8ãEffective customer interactive experience.

9ãProject management experience.

10ãLab management experience