Guest Service Manager

Job Number 24064761Job Category Rooms & Guest Services OperationsLocation Beijing Marriott Hotel Yanqing, Yard No 92, Xincheng Street, Beijing, China, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOrganize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

Description Summary The Four Seasons Hotel Beijing is looking for Guest Experience Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it...

Job Number 24074056Job Category Rooms & Guest Services OperationsLocation Courtyard Beijing Changping, 101 No.2 Building Binhe Road, Beijing, Beijing, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Beijing Changping, 101 No.2 Building Binhe Road, Beijing, Beijing, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

Job Number Job Category Rooms & Guest Services OperationsLocation The Ritz-Carlton Beijing Financial Street, 1 Jin Cheng Fang Street East, Financial Street, Beijing, Beijing, China VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Respond to any questions from guests, and follow up with guests to ensure their requests...

POSITION SUMMARYOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

Type de Poste Non-Management Traiter toutes les entrées des clients, vérifier leur identité, la méthode de paiement, l'affectation des chambres, la distribution et l'activation des clés des chambres. Mettre en place les comptes à l'arrivée des clients, en fonction de leurs exigences. Saisir les informations pour le programme Marriott Rewards....

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

: The responsibilities of Operation Manager including ownership of the service operation process implementation, reporting, analysis, and productivity of all aspects. This role will be the primary point of contact for the Sales Team, Professional Services, Marketing, Finance and other departments. Manage a successful order fulfillment team to ensure all...

JOB SUMMARY Oversees the functions of Event Management, including the departments of Event Planning, Banquets/Catering, Event Service and Event Technology (Destination Management, if applicable). Position ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with...

POSITION SUMMARY Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout...

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of...

JOB SUMMARY Assists the property’s Banquets/Catering Department in the property's reactive and proactive sales efforts with a focus on group and catering accounts. The position contributes to achieving revenue goals and the financial performance of the department. Assists in implementing the brand’s service strategy and applicable brand initiatives in...

负责区域： 华北 常驻工作地：北京 岗位属于外勤性质，出差需求较多 工作职责 Responsibilities: 向中国区服务经理汇报 Report to national Service Manager 开展及管理所在区域的服务业务以达成年度目标 Develop and manage the service business in the region to achieve the annual target ...

POSITION SUMMARY Manage the day-to-day activities for social media channels. Establish long-range objectives and specify the strategies and actions to achieve them. Manage active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations. Participate in online conversations to build...

The purpose of this hybrid position is to provide junior legal secretarial support and reception services for our Beijing office. It is important that services are delivered to the business in a manner consistent with the increasingly competitive environment in which Pinsent Masons operates. This role is intended to embrace a team-working approach,...