Senior DCom Supply Chain Manager

3 months ago

Guangzhou, China Mars Full time

Job Description:

Digital Commerce (DCom) is set to represent 35%+ of all CPG sales in the not-too-distant future and is a must-win channel. Mars Wrigley has an ambition to more than triple its DCom business over the coming years and igniting growth through Supply Chain is one of the strategic opportunities we will capitalize on to help us achieve this goal.  China is one of our largest single markets for DCom sales, with a huge growth potential.

The role of the China Senior DCom Supply Chain Manager is responsible for developing, piloting, and scaling New Fulfillment Model (NFM) capabilities, and accelerating our growth with top DCom customers. Top priorities for this role include:

  • Perfect availability for DCom
  • Profitable cold chain
  • System enablement

This is an exciting opportunity to work in a crucial new role that reports to the Global DCom SC Director, whilst also working in close collaboration with the China SC and Sales teams, this role therefore supports both the local and global Mars Wrigley SC DCom teams. 

What are we looking for?

  • Robust and successful experience within supply chain; minimum of 5-10 years of experience
  • Strong track record of customer facing success and business acumen in working with teams to identify problems to solve, ideating on the art of the possible, and bringing possibilities to life
  • Strength in partnering with business teams and technology teams in bringing solutions to life at the intersection of process and technology
  • Deep knowledge and experience in DCom supply chain operations and proven track record of working with and managing a complex supply chain/business transformation
  • Self-starter with ability to work highly independently and act as subject matter expert for broader business
  • Ability to apply problem solving and process improvement techniques and coordinate multiple projects simultaneously
  • Experience with design thinking, and a creative problem solving approach
  • Experience in relationships with digital commerce customers

What will be your key responsibilities?

  • Supporting development of key digital supply chain capabilities, teaming both locally and globally to determine key intervention areas to address.  Build out a 3-5 year SC strategy for DCom.

  • Developing disruptive and viable network roadmaps with cross-functional partners (Sales/Packaging/Industrial Engineering/IT/D&A).  Translating digital needs into actionable and tangible E2E supply chain workstreams e.g. in-housing our D2C operations whilst ensuring service, cost and lead time optimization.
  • Conducting proofs of concept with new capabilities, customers and emerging external partners, creating repeatable models and documenting in Playbooks to benefit the wider business.
  • Implementing KPIs to allow tracking and momentum toward new digital capabilities and operations.
  • Representing Mars Wrigley supply chain with our key digital customers in China and through effective collaborative relationships add increased value by optimizing our end-to-end supply chain.
  • Creating and leading global functional communities of practice with regional and market digital supply chain managers, building new capability and supporting a shift of mindset and behaviors.
  • Supporting the development of the right Portfolio for DCom China through our ‘Extend, Adapt, and Create’ models, working with Sales, R&D, Engineering and SC teams.
  • Re-imagining and optimizing our cold chain with our DCom partners and customers.
  • As DCom is a fast paced and ever changing business area, you will be continually prioritizing, adapting and evolving the role to suit the needs of the business and our partners.

What can you expect from Mars?
  • Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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