Supervisor-Reservations

3 weeks ago

Foshan, China Marriott International Full time
Job Number 24167946
Job Category Reservations
Location Courtyard Foshan Gaoming, No 492 Gaoming Avenue East, Foshan, Guangdong, China VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Site Supervisor

    2 weeks ago

    Foshan, Guangdong, China ANDRITZ Full time

    Job Title: Site SupervisorANDRITZ Fabrics and Rolls is a leading global manufacturer of paper machine clothing, offering a comprehensive product portfolio to the Pulp & Paper and other associated industries.We are seeking a highly skilled Site Supervisor to join our team at the Reutlingen site. As a Site Supervisor, you will be responsible for ensuring the...

  • Site Supervisor

    3 weeks ago

    Foshan, Guangdong, China ANDRITZ Full time

    At ANDRITZ, we are seeking a highly skilled and experienced Site Supervisor to join our team in Reutlingen. As a key member of our installation team, you will be responsible for ensuring the successful execution of our projects, from site preparation to final commissioning.Key Responsibilities:Oversee the entire installation process, including site...

  • Supervisor-Laundry

    1 month ago

    Foshan, China Marriott Full time

    Job Number 24158080 Job Category Housekeeping & Laundry Location Shunde Marriott Hotel, Midea Plaza 388 Nanguo Road East, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Complete inventory of uniforms and linens. Conduct monthly inventory of laundry...

  • Executive-Sales

    3 weeks ago

    Foshan, China Marriott International Full time

    Job Number 24168198Job Category Sales & MarketingLocation Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to...

  • Assistance Sales Manager 销售副经理

    4 weeks ago

    Foshan, China Marriott International Full time

    Job Number 24165397Job Category Sales & MarketingLocation Aloft Nanhai Foshan, Boai Road, Shishan Town, Nanhai, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve...

  • Supervisor-Engineering

    3 weeks ago

    Foshan, China Marriott Full time

    Job Number 24168203 Job Category Engineering & Facilities Location Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Install, maintain, perform preventative maintenance on, and recommend replacement...

  • Supervisor-Purchasing

    3 weeks ago

    Foshan, China Marriott Full time

    Job Number 24168184 Job Category Procurement, Purchasing, and Quality Assurance Location Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Print and organize various necessary documents, summarize...

  • Supervisor-Purchasing

    3 weeks ago

    Foshan, China Marriott International Full time

    Job Number 24168184Job Category Procurement, Purchasing, and Quality AssuranceLocation Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPrint and organize various necessary documents, summarize relevant information, and...

  • Supervisor-Housekeeping

    3 weeks ago

    Foshan, China Marriott Full time

    Job Number 24169517 Job Category Housekeeping & Laundry Location Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...

  • Supervisor-Housekeeping

    3 weeks ago

    Foshan, China Marriott Full time

    Job Number 24169664 Job Category Housekeeping & Laundry Location Courtyard Foshan Gaoming, No 492 Gaoming Avenue East, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to...

  • Supervisor-Recreation

    3 weeks ago

    Foshan, China Marriott Full time

    Job Number 24169501 Job Category Golf, Fitness, & Entertainment Location Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Create recreational activity agendas and advertisements using publishing...

  • Supervisor-Human Resources

    1 month ago

    Foshan, China Marriott International Full time

    Job Number 24161253Job Category Human ResourcesLocation Sheraton Shunde Hotel, 11 Desheng Zhong Road, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and...

  • Supervisor-Human Resources

    1 month ago

    Foshan, China Marriott Full time

    Job Number 24161253 Job Category Human Resources Location Sheraton Shunde Hotel, 11 Desheng Zhong Road, Foshan, Guangdong, China Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist...

  • Supervisor-Loss Prevention

    3 weeks ago

    Foshan, China Marriott International Full time

    Job Number 24168589Job Category Loss Prevention & SecurityLocation Courtyard Foshan Gaoming, No 492 Gaoming Avenue East, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response...

  • Concierge

    3 weeks ago

    Foshan, China Marriott International Full time

    Job Number 24169492Job Category Rooms & Guest Services OperationsLocation Courtyard by Marriott Shunde, Building 4 Xingwan Garden, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g., transportation,...

  • Supervisor-Kitchen-西厨房副厨师长

    4 weeks ago

    Foshan, China Marriott International Full time

    Job Number 24165400Job Category Food and Beverage & CulinaryLocation Courtyard Shunde Longjiang, No 11 Wenhua Road, Longjiang Town, Foshan, Guangdong, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSupervise and coordinate activities of cooks and workers. Determine how food should be presented...

  • Site Supervisor

    4 months ago

    Foshan, China ANDRITZ AG Full time

    ANDRITZ Fabrics and Rolls is a leading global manufacturer of paper machine clothing. With patented material and production technology, we offer our customers in the Pulp & paper and other associated industries a complete product portfolio consisting of forming fabrics, press felts, dryer fabrics & shoe press belts. We also manufacture specialized roll...

  • Site Supervisor

    4 months ago

    Foshan, China ANDRITZ Full time

    ANDRITZ Fabrics and Rolls is a leading global manufacturer of paper machine clothing. With patented material and production technology, we offer our customers in the Pulp & paper and other associated industries a complete product portfolio consisting of forming fabrics, press felts, dryer fabrics & shoe press belts. We also manufacture specialized roll...

  • Fiber-Line Installation Supervisor

    1 month ago

    Foshan, Guangdong, China ANDRITZ Full time

    About ANDRITZ Fabrics and RollsWe are a leading global manufacturer of paper machine clothing, offering a complete product portfolio consisting of forming fabrics, press felts, dryer fabrics & shoe press belts, as well as specialized roll covers made from various materials. Our innovative digitization solutions and services support our customers in...

  • Supply Chain Coordinator

    1 month ago

    Foshan, Guangdong, China INEOS Styrolution Full time

    Location: Foshan Key Responsibilities: 1. Responsibilities related to operational safety, fire prevention, and environmental compliance: • Rigorously adhere to national safety regulations and the company's operational safety management protocols. • Conduct pre-operation safety checks and ensure all conditions are safe before commencing tasks. •...