MM Seller Consultant

2 weeks ago


Shenzhen, Guangdong, China Beijing Century Joyo Information Technology Co., Ltd. Shenzhen Branch - C22 Full time

We are in search of a dynamic and driven individual with expertise in account management to support China-based existing sellers in optimizing their presence and performance on Amazon Global Mile.

The role of the seller consultant manager involves collaborating with sellers, marketing, product, and sales teams to enhance sellers' businesses on Amazon Global Mile. This includes identifying new opportunities, increasing seller adoption rates, boosting revenue, monitoring performance, and ensuring an exceptional e-commerce experience for customers on Amazon.

The seller consultant will be responsible for forecasting, analyzing, and reporting on the business of CN-based existing sellers.

Key Responsibilities:

  • Collaborate with the seller education team to onboard qualified sellers to Amazon Global Mile
  • Work with existing sellers to increase unit adoption and revenue on Amazon Global Mile
  • Assist existing sellers in improving performance, utilization, and feature adoption
  • Utilize Amazon Global Mile product portfolio to re-engage inactive sellers and enhance seller commitment
  • Provide scalable training to help sellers excel on Amazon Global Mile and master internal tools
  • Demonstrate strong competencies in delivering results, taking action, simplifying processes, taking ownership, building trust, and prioritizing customer satisfaction
A Typical Day Includes:
-Engaging with sellers through email, WeChat, and phone calls using a streamlined management approach
-Offering logistics advice and guiding sellers through the global mile cross-border transportation process
-Assisting sellers with their needs while leveraging global mile services
-Providing solutions from the product portfolio to help reduce shipping costs, improve supply chain efficiency, and build trust with sellers
-Creating seller profiles and developing scalable strategies for re-activating sellers and fostering business growth

We have opportunities available in the following locations:

Shenzhen, 44, CHN

BASIC QUALIFICATIONS
  • 2+ years of sales experience
  • Experience in data analysis to assess performance drivers
PREFERRED QUALIFICATIONS
  • Track record of meeting revenue targets and quotas
  • Background in e-commerce
  • Experience in a fast-paced and collaborative work environment

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