![083 Flex Electronics (Shanghai) Co., Ltd.](https://media.trabajo.org/img/noimg.jpg)
Customer Quality Leader
2 weeks ago
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an [Customer Quality Leader] located in [Jiading, Shanghai].
This position will handle customer complaint, especially on quality. Lead cross functional team to fulfill customer requirement on quality, Timely response customer's questions.
What a typical day looks like :
Cooperate with sales team to handle quality complaint Update the RMA report Create and follow up corrective actions Monthly RMA report Be a driving force for improvements based on the experiences from the handling of claims and other issues As part of the Corrective Action Close Loop to secure that the stated containment and corrective actions are effective, and the root cause has been determined/fixed by Failure analyzer. Responsible to use the RMA process Maintain a close contact with the customer/sales during the process of failure analysis investigation Act as a QCC Team leader whenever serious customer claims happen Update the Failure analysis report into a RMA Report (using the 8D-format) before it is sent out to the Customer/SalesThe experience we're looking to add to our team :
Bachelor's degree, major in Electrical Engineering or relevant At least five years relevant working experience Familiar with manufacturing process Strong capability in problem solving Good communication and presentation skill Fluent English in verbal and written is mustHere are a few of our preferred experiences:
Six Sigma Green Belt is preferred. Several years working experience as Production Engineer, Manufacturing Engineer, Industrial Engineer, Process Engineer, or Mechanical Engineer in electronics manufacturing is preferredWhat you'll receive for the great work you provide :
Social Insurance Commercial insurance PTO Transportation allowance Annual medical check-upJob Category
QualityRequired Skills:
Optional Skills:
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
-
APAC CMS Quality Leader
2 weeks ago
Shanghai, Shanghai, China Veolia Full timeJob Description The APAC CMS Quality Leader is responsible for leading all quality assurance and control activities to ensure products meet the highest standards of quality, safety, and regulatory compliance. This role oversees the development, implementation, and continuous improvement of quality management systems, processes, and procedures across the...
-
Customer Quality Regional Manager
2 weeks ago
Shanghai, Shanghai, China ASML Full timeDescription Lead a team of Customer Quality Managers to secure customer quality in China region Interface with China region customers on all quality aspects and support & manage customer expectations on quality complaints and roadmaps Setup and maintain Customer Quality Dashboard:Align with Customer on Customer Quality IndicatorsSecure engagement from...
-
Sr. Customer Quality Engineer
2 weeks ago
Shanghai, Shanghai, China ZF Group Full timeYour tasks To manage assigned customer quality issues and ensure they are resolved in an efficient & timely manner, ensure major customer complaints are resolved. To work with other departments to establish root cause & appropriate short/long term corrective actions Rejects analysis coordination and analysis report ( or/and customer 8D report )...
-
Customer Support Team Team Leader
1 month ago
Shanghai, Shanghai, China Alfa Laval Full timeAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a truly...
-
Customer Support Team Team Leader
2 weeks ago
Shanghai, Shanghai, China Alfa Laval Full timeAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a truly...
-
Customer Support Team Team Leader
4 weeks ago
Shanghai, Shanghai, China Alfa Laval Full timeAt Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.As a member of our team, you thrive in a truly...
-
Drug Quality Leader
2 weeks ago
Shanghai, Shanghai, China Novo Nordisk AS Full timeKey responsibilities Following good documentation practice to build up and maintain sustainable quality system, guide and supervise the implementation, to ensure NNSH GSP complies with local GSP requirements and global quality standards. G uild relevant departments and personnel to enforce laws, regulations and GSP drug management; Organize the...
-
Team Leader
2 weeks ago
Shanghai, Shanghai, China SHL Full timeJob Description Description SHL helps organizations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data and offer support to clients across the entire employee life cycle, engaging HR and leaders from Finance, IT, Sales and other organizational teams....
-
Site Leader
5 days ago
Shanghai, Shanghai, China Danaher Full timeLeica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our associates know...
-
Quality Manager
4 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeWork ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionWhen you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and...
-
Quality Manager
2 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeWork ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionWhen you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and...
-
Quality Manager
4 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeWork ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionWhen you're part of the team at Thermo Fisher Scientific, you'll do important work. Surrounded by collaborative colleagues, you'll have the support and opportunities that only a global leader can give you. Our respected, growing organization has an outstanding strategy for the near term and...
-
Quality Manager
2 weeks ago
Shanghai, Shanghai, China Marriott International Full timeMAIN DUTIES AND RESPONSIBILITIESCoaches' managers on embracing the total quality management leadership style.Makes and implements necessary decisions to propel property towards achieving goals.Directs property quality efforts to address essential customer requirements.Drives strategic initiatives for various quality assessments.Conducts regular self-audits...
-
Quality Manager
2 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeJoin our Team at Thermo Fisher ScientificWorking with us means engaging in vital work within a collaborative global leader. Be part of a respected organization with a clear strategy for the future and join us in making a difference in the world.Our Mission:Our goal is to contribute to a healthier, cleaner, and safer world. Join a team of over 100,000...
-
Quality Manager
2 weeks ago
Shanghai, Shanghai, China JW Marriott Full timeJob NumberJob Category: AdministrativeLocation: JW Marriott Hotel Shanghai at Tomorrow Square, Nanjing West Road, Shanghai, ChinaSchedule: Full-TimeLocated Remotely?: NoRelocation?: NoPosition Type: Non-ManagementMain Duties and Responsibilities:Managing Quality Assurance GoalsCoach managers on implementing the total quality management leadership style.Make...
-
Supplier Quality Manager
4 weeks ago
Shanghai, Shanghai, China Signify Netherlands B.V. Full timeWe're looking for a Supplier Quality Manager to join our Supplier Quality team inShanghai. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the world leader in...
-
Supplier Quality Manager
2 months ago
Shanghai, Shanghai, China Signify Netherlands B.V. Full timeWe're looking for a Supplier Quality Manager to join our Supplier Quality team inShanghai. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the world leader in...
-
Principal Quality Engineer
2 weeks ago
Shanghai, Shanghai, China Cadence Design Systems, Inc. Full timeAt Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Introduction: Work with Cadence's global silicon solutions teams who design semiconductor IP for the top electronic product companies in the world, in leading edge semiconductor processes, and using the latest industry tools and...
-
Process Quality Engineer
4 weeks ago
Shanghai, Shanghai, China ABB Full timeProcess Quality EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...
-
Process Quality Engineer
2 months ago
Shanghai, Shanghai, China ABB Full timeProcess Quality EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...