![Mandarin Oriental Hotel](https://media.trabajo.org/img/noimg.jpg)
Spa Concierge Agent 水疗礼宾员
2 weeks ago
Spa Concierge Agent 水疗礼宾员
Apply now Position: Spa Concierge Agent 水疗礼宾员 (Full time #523007)
Property / Office: Mandarin Oriental Pudong, Shanghai
Location: Shanghai, China
Scope of Position
The Spa Concierge Agent is responsible for, but not limited to booking all spa treatments, explaining services to guests, any POS sales including retail and checking in and checking out all guests in a professional manner. Spa concierge Agent reports to Spa Operations Supervisor.
Requirements
University or post-graduate diploma is required
At least 2 years' working experience preferable in Hotel, Spa or Club Reception role
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks
Must be self-motivated
Must be flexible and able to work efficiently under pressure
Must work in a safe, prudent and organized manner
Must have mathematical skills, technical aptitude and spa knowledge
Must have a commitment to follow all local and corporate policies and procedures as they relate to the Spa and hotel
Must have knowledge of current spa trends in the industry
Must be able to relate to all levels of management and colleagues
Must have excellent interpersonal and communication skills
Must have knowledge of holistic concepts that relate to the well-being of all guests in a spa environment
Must be open to learning about treatments and concepts that derive from other cultures
To set a standard at all times in professionalism, appearance and attitude as expected of all spa colleagues
To be adaptable and accountable for all actions
Consistently strive for a higher level of achievement both personally and professionally
Must takes into account levels of service, buying styles, ages and demographics of guests
The ability to up sell services, recommends products, and assures client satisfaction
Must be willing to be proactive, take initiative and be held accountable when dealing with guests
Must be comfortable handling cash, checks, credit cards and be comfortable submitting accounting documentation at the close of shift and be held accountable
职责范围
工作负责但不仅局限于水疗项目的预定工作、专业地向客人介绍和解释治疗服务、POS销售包括零售和到达和送行服务。
职位要求
大专或大学毕业
至少有2年以上酒店、水疗或俱乐部前台工作经验最佳
必须愿意接受灵活的工作时间,以便于完成工作任务
自我激励,上进心强.
必须灵活,可以在压力下高效率地工作
必须要有安全,严谨,有组织的工作态度
必须有良好的数学思维,技术能力,及Spa知识
必须遵守Spa和酒店的所有政策,制度
要了解当今Spa行业的趋势
必须和所有的管理层和同事,保持良好关系
必须有良好的人际关系和沟通技巧
必须有为客人健康着想的整全的观念
必须愿意学习理疗知识及其他文化中Spa的观念
永远保持专业态度,及良好形象
适应性强,对自己的行为负责
对自己和职业上的发展保持高要求
要根据客人的购买方式,年龄和人数,来提供不同层次的客人服务。有能力做好销售服务,推荐产品,保证令客户满意
以积极主动的态度来工作,当与客人协调时要承担自己的责任
熟练处理有关现金,支票以及信用卡的财务工作。工作结束时上交接结算文件并对此负责
Advertised: 02 Feb 2024 China Standard Time
Applications close: 01 Feb 2026 China Standard Time
Back to search results Apply now Refer a friend
-
Concierge Supervisor-礼宾部主管- Shanghai Fengxian
1 month ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Concierge Supervisor-礼宾部主管- Shanghai Fengxian
2 weeks ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Concierge Supervisor-礼宾部主管- Shanghai Fengxian
4 weeks ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Therapist 理疗师
2 weeks ago
Shanghai, Shanghai, China Mandarin Oriental Hotel Full timeTherapist 理疗师 Apply now Position: Therapist 理疗师 (Full time #527123) Property / Office: Mandarin Oriental Pudong, Shanghai Location: Shanghai, China Scope of Position The Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests professionally with personalized service. Requirements ...
-
Asst Chief Concierge 礼宾部副经理
4 weeks ago
Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Asst Chief Concierge 礼宾部副经理
1 month ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Asst Chief Concierge 礼宾部副经理
2 weeks ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Asst Chief Concierge 礼宾部副经理
1 month ago
Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Asst Chief Concierge 礼宾部副经理
4 weeks ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
礼宾部经理Chief Concierge- Shanghai City Center
4 weeks ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
礼宾部经理Chief Concierge- Shanghai City Center
1 month ago
Shanghai, Shanghai, China Hilton Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Front Office Agent
2 weeks ago
Shanghai, Shanghai, China Mandarin Oriental Hotel Full timeFront Office Agent - Apartment 公寓前厅接待 Apply now Position: Front Office Agent - Apartment 公寓前厅接待 (Full time #508909) Property / Office: Mandarin Oriental Pudong, Shanghai Location: Shanghai, China Scope of Position The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front...
-
Front Office Agent 前厅接待
2 weeks ago
Shanghai, Shanghai, China Mandarin Oriental Hotel Full timeFront Office Agent 前厅接待 Apply now Position: Front Office Agent 前厅接待 (Full time #508815) Property / Office: Mandarin Oriental Pudong, Shanghai Location: Shanghai, China The Front Office Agent will meet and exceed guest expectations by providing efficient and courteous Front Desk services in accordance with Legendary Quality Experiences...
-
F&B Reservation Agent 餐饮预定文员
1 month ago
Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Bell Attendant 行李员
4 weeks ago
Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Bell Attendant 行李员
1 month ago
Shanghai, Shanghai, China Waldorf Astoria Shanghai on the Bund Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...
-
Guest Services Manager宾客服务经理
4 weeks ago
Shanghai, Shanghai, China Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Shanghai Zhongshan Park Hotel, No. 1018 Changning Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Respond to any questions from guests, and follow up with guests to ensure their requests have been met to...
-
Guest Services Manager宾客服务经理
1 month ago
Shanghai, Shanghai, China Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Shanghai Zhongshan Park Hotel, No. 1018 Changning Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management Respond to any questions from guests, and follow up with guests to ensure their requests have been met to...
-
Guest Services Manager宾客服务经理
1 month ago
Shanghai, Shanghai, China Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation Renaissance Shanghai Zhongshan Park Hotel, No. 1018 Changning Road, Shanghai, Shanghai, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have...
-
Ramp Agent I/Ramp Agent II
2 weeks ago
Shanghai, Shanghai, China FedEx Full timeTo co-ordinate all ramp operations relating to operational interface between loading and unloading the aircraft, including the weight and balance, as well as aircraft movements; to comply with all operational, security and safety policies, procedures, standards and processes with the objective to meet flight schedules with most efficient load plans.Education...