Current jobs related to MS Engineer - Shanghai, Shanghai - NTT
-
MS Engineer
3 weeks ago
Shanghai, Shanghai, China NTT Full timeAbout NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success.We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the...
-
MS Engineer
1 week ago
Shanghai, Shanghai, China NTT Full timeAbout the RoleWe are seeking a highly skilled Collaboration Managed Services Engineer (L2) to join our team at NTT DATA. As a key member of our team, you will be responsible for providing a managed service to clients, ensuring their IT infrastructure and systems remain operational through proactive monitoring, identification, investigation, and resolution of...
-
MS Engineer
2 weeks ago
Shanghai, Shanghai, China NTT Full timeAbout the RoleWe are seeking a highly skilled Collaboration Managed Services Engineer (L2) to join our team at NTT DATA. As a key member of our managed services team, you will be responsible for providing proactive support to clients to ensure their IT infrastructure and systems remain operational.Key ResponsibilitiesMonitor work queues and perform...
-
Director of Engineering
2 weeks ago
Shanghai, Shanghai, China TE Connectivity Full timeJob OverviewTE Connectivity is seeking a seasoned Director of Engineering to lead the development of manufacturing strategies for our Power portfolio. As a key member of our team, you will be responsible for defining and executing a manufacturing strategy that meets business needs around product performance, quality, and cost expectations.Key...
-
Process Engineer
3 days ago
Shanghai, Shanghai, China Siemens Energy Full timeJob Title: SHVS Process EngineerAbout the Role:We are seeking a highly skilled Process Engineer to join our team at Siemens Energy in Shanghai, China. As a Process Engineer, you will be responsible for analyzing and optimizing manufacturing processes, improving productivity, and ensuring quality standards.Key Responsibilities:Analyze and optimize...
-
Software Support Engineer
3 weeks ago
Shanghai, Shanghai, China Axcelis Technologies Full timeAbout Axcelis TechnologiesAxcelis Technologies is a leading provider of innovative capital equipment for the semiconductor industry. Our cutting-edge solutions play a critical role in the fabrication of semiconductor devices.Job SummaryWe are seeking a highly skilled Software Support Engineer to join our team. As a Software Support Engineer, you will be...
-
Sales Engineer
6 days ago
Shanghai, Shanghai, China HBK Full timeAbout the RoleWe are seeking a highly skilled Inside Sales Engineer to join our HBK China Physical Test Commercial Team in Shanghai. As a key member of our team, you will be responsible for customer communication, Sales Channel Partner management, and commercial data analysis.Key ResponsibilitiesHandle small sales orders and service projectsManage Sales...
-
Director of Engineering
3 weeks ago
Shanghai, Shanghai, China TE Connectivity Full time**Job Overview**At TE Connectivity, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**Key Responsibilities**Develop and execute a manufacturing strategy for the Power portfolio, aligning with business needs and priorities.Lead a team of approximately 30...
-
Engineering Manager
2 weeks ago
Shanghai, Shanghai, China Coca Cola Full timeJob Summary:We are seeking a highly skilled and experienced Engineering Manager to lead our Engineering department and drive business growth through strategic planning, project execution, and team management.Key Responsibilities:Develop and implement plant-wide engineering strategies to improve efficiency, productivity, and quality.Manage and control capital...
-
Sales Engineer
3 days ago
Shanghai, Shanghai, China Dover Precision Components Full timeAbout Dover Precision ComponentsDover Precision Components is a leading provider of performance-critical solutions for the oil & gas, power generation, marine, industrial, chemical, and general processing markets. Our mission is to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.Job SummaryWe are seeking...
-
Solutions Sales Engineer
3 weeks ago
Shanghai, Shanghai, China LeCroy (Beijing) Trading Co., Ltd. Shanghai Branch (inactive) Full timePosition Overview Key Responsibilities: Meet and exceed sales revenue objectives within designated regions and accounts. Manage the complete sales cycle, which includes identifying and qualifying prospective clients, crafting proposals, providing quotes, and configuring tailored solutions. Engage in negotiations, finalize contracts, and oversee the...
-
Manufacturing Engineering Manager
3 weeks ago
Shanghai, Shanghai, China TE Connectivity Full timeAbout the RoleThe Manufacturing Engineering Manager will partner with cross-functional teams to drive project execution, continuous improvement, and process optimization across APAC Plants. This position will report to the ICT BU Global MFE leader and lead the APAC MFE team in Shanghai, Suzhou & Weifang.Key ResponsibilitiesLead a team of manufacturing...
-
Power Software Engineer
1 week ago
Shanghai, Shanghai, China Qualcomm Full timeJob Title: Power Software EngineerQualcomm is seeking a highly skilled Power Software Engineer to join our team. As a key member of our engineering group, you will design, develop, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world-class products that meet and exceed customer...
-
Power Software Engineer
1 week ago
Shanghai, Shanghai, China Qualcomm Full timeJob Title: Power Software EngineerQualcomm is seeking a highly skilled Power Software Engineer to join our team. As a key member of our engineering group, you will design, develop, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world-class products that meet and exceed customer...
-
Power Software Engineer
7 days ago
Shanghai, Shanghai, China Qualcomm Full timeJob Title: Power Software EngineerQualcomm is seeking a highly skilled Power Software Engineer to join our team. As a key member of our engineering group, you will design, develop, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world-class products that meet and exceed customer...
-
Senior System Engineer
3 weeks ago
Shanghai, Shanghai, China Carrier Full timeJob Summary:Carrier is seeking a Senior System Engineer to join our Digital Innovation team in Shanghai, China. As a key member of our team, you will be responsible for developing and deploying state-of-the-art HVAC plant system controls and building level lifecycle solutions, digital services with data analytics, fault detection and diagnostics, healthy...
-
HVAC/R System Engineer
3 weeks ago
Shanghai, Shanghai, China Carrier Full timeJob Summary:Carrier is seeking a highly skilled Senior System Engineer to join our Digital Innovation group in Shanghai, China. As a key member of our team, you will be responsible for developing and deploying state-of-the-art HVAC plant system controls and building level lifecycle solutions, digital services with data analytics, fault detection and...
-
SHE Engineer
1 week ago
Shanghai, Shanghai, China Atlas Copco Full timeAbout the RoleWe are seeking a highly skilled SHE Engineer to join our team at Atlas Copco. As a key member of our organization, you will play a crucial role in ensuring the health, safety, and environmental well-being of our employees, customers, and the communities we serve.Key ResponsibilitiesDevelop and implement effective SHE management systems to...
-
Senior Algorithm Engineer
2 weeks ago
Shanghai, Shanghai, China 0093 eBay Engineering&Research Full timeAbout the RoleWe are seeking a talented algorithm engineer to join our team at eBay Engineering & Research. As a key member of our search experience team, you will be responsible for building machine learning algorithms and systems to improve our search experience.Key ResponsibilitiesParticipate in cutting-edge research in artificial intelligence and machine...
-
Senior Systems Design Engineer
2 weeks ago
Shanghai, Shanghai, China Thermo Fisher Scientific Full timeKey ResponsibilitiesDevelop technical concepts and propose critical module requirements to drive innovation in analytical instrument development.Act as a domain expert in chromatograph technology, providing technical guidance and expertise to cross-functional teams.Collaborate with product management and marketing to gather Voice of Customer (VOC) feedback...
MS Engineer
4 months ago
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
Want to be a part of our team?
The Collaboration Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support, resolution, monitoring and event management for standard and low complexity incidents and service requests.Working at NTT
Key Roles and Responsibilities:
Monitors the public cloud, NTT and client infrastructure and solutions Identifies problems and errors prior to or when they occur Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction Investigates first line incidents assigned and identifies the root cause of incidents and problems Fulfils approved requests following agreed procedures Provides telephonic or chat support to clients when required Executes approved maintenance activities including patching and configuration changes Follows the required handover procedures for shift changes to ensure service continuity Reports and escalates incidents where necessary Ensures the efficient and comprehensive resolutions of incidents and requests Proactively identifies opportunities for work optimization Updates existing knowledge articles or creates new ones Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunitiesKnowledge, Skills and Attributes:
Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journeyAcademic Qualifications and Certifications:
Diploma, bachelor's degree, or relevant qualification in Information Technology/Computing (or demonstrated equivalent work experience) CCNA or equivalent certification M365 Beginner Certs Certifications relevant to the services provided (certifications carry additional weightage on a candidate's qualification for the role)Required Experience:
Entry-level experience or completion of the relevant intern programme Entry-level experience with troubleshooting and providing the support required in network / voice / collaboration / Contact Centre administration and monitoring Services within a medium to large ICT organisation Working knowledge of voice, video and other collab modalitiesSkills Summary
Incident Resolution, Infrastructure Deployment, IT Infrastructure Management, IT Monitoring, Managed Services Delivery, Root Cause Analysis (RCA), TroubleshootingWorkplace type:
On-site WorkingEqual Opportunity Employer
NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category
Join our growing global team and accelerate your career with us. Apply today.
A career at NTT means:
Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries. Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'. Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world. Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all. Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.