Engagement Manager – Retail

4 weeks ago

Shanghai, Shanghai, China Oliver Wyman Group Full time

Engagement Manager – Retail and Consumer Goods (RCG) - Shanghai

Who we are

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. Twitter @OliverWyman.

To find out more about us, please visit here.

What makes us a great place to work

As part of our global, entrepreneurial team, you'll do meaningful work from day one. We're looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us. With our careers, there's no "one size fits all." We hire exceptional people and help them thrive through a built-in support network, flexible career paths, extensive training curriculums, and no artificial barriers to advancement. We invite you to bring your full, authentic self to work. Enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.

Practice Overview

Oliver Wyman is the leader in sustained impact for our clients in retail and consumer goods. We deliver significant improvements in our clients' sales growth and profitability – often in situations where the business model requires rejuvenation or reinvention. Our approach combines deep industry knowledge, state-of-the-art analytics, a willingness to roll-up our sleeves to dive into problems and the proven ability to achieve lasting change fast.

Retail: Oliver Wyman supports the world's largest retailers on their toughest merchandising and operational challenges. We have strong expertise and experience in food, mass, drug, home, office, and specialty sectors, combining strategy with tactical day-to-execution and decision-support. Oliver Wyman helps clients navigate disruptive new formats and changing consumer sentiments.

Consumer Goods: Oliver Wyman supports industry-leading CPG companies across a variety of product categories. We help our clients capture organic and profitable growth in the context of shifting consumption behaviors, demographics, digital technology, emerging markets, and industry consolidation.

We are searching for highly qualified Engagement Manager candidates, for strategy consulting roles working across RCG practice for our business and are looking for candidates with relevant work experience preferably in RCG practice and/or Management consulting. Experience could be from working at related institutions or supporting them in consulting capacity.

What you will do

Engagement Managers are the on-scene leaders who run our projects day to day. You will lead the team through an efficient and effective problem-solving process from initial thought process through convergence on a solution. You will ensure that recommendations are correct, practical, sensible, relevant and cohesive. It's a role that demands thought leadership at the strategic level – and command of all the technical and operational details of execution. You will need great communication skills and the ability to forge strong relationships.

  • Managing the execution of individual project modules. This typically includes developing hypotheses, managing data collection, model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights.
  • Supporting our Partner group in project delivery through accurate and high-quality case execution
  • Owning and developing executive client relationships, presenting to a wide range of audiences, and working day-to-day with clients and other stakeholders.
  • For Manager hires, managing and developing the capabilities of junior consulting staff.

What you will bring

The Engagement Manager position offers excellent career and growth opportunities for talented, highly motivated professionals with significant prior experience.

  • A minimum of 6-8 years, ideally with a top-tier strategy consulting firm or project-based, team-oriented environments.
  • Track record of leading and managing teams or work streams and delivering against tight deadlines in fast paced and demanding environments
  • Strong background in strategic problem solving with demonstrable analytical skills
  • RCG industry knowledge, breadth across or depth within RCG area is preferred.
  • Ability to apply content knowledge for thought leadership in project execution, develop new intellectual capital to support business development activities, and for Manager and Principal hires to lead these activities
  • Outstanding communication skills; confidence in presenting to senior executives
  • Undergraduate and/or advanced degree from a top academic program
  • Willingness to travel

Equal Opportunity

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

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