Sales Support Specialist

3 weeks ago

Shanghai, Shanghai, China ABB Full time
Sales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Sales Support Specialist for Process Automation Business Area in Shanghai, China, you will be responsible for creating and completing bids/estimations/quotations based on customer specification or customer requirements/budget in order to achieve both market competitiveness and high margin for the Company. Maintaining and improving the balance between all ABB units and customers that are present in the area of responsibility.

This is a position with global grade

15

Your responsibilities
  • Formulating competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation. Ensuring tenders are well documented in a timely manner and with appropriate level of de-tail, including full and accurate costs.
  • Managing the preparation of all technical (e.g. defining the most suitable technology and product type(s)), financial (e.g. total price sheet, cash flow analysis) and if necessary, project management (e.g. quantifies hours of engineering and commissioning) aspects of the bid/estimate/quotation, indicating prices and trading conditions
  • Being in accordance with bid/estimate/quotation planning, ensuring that inputs for editing activities are provided on time and according to established quality procedures. Managing external services to support bid/estimation preparation such as translations and governmental approvals
  • Collecting and archiving documentation regarding the offer/order and records assumptions and decisions taken during the development process. Regularly reporting the status of the bids/estimates/ quotations using defined tools and collecting and analyses the reasons for tenders being lost and won
  • Working with Technical Sales Support to Identifies potential risks in the bids, quotations and estimates, and in any related contract agreements across customers/channels. Providing information and/or participates in the Risk Review process in accordance with ABB policy
  • Being responsible for collecting and collating all information needed to prepare the proposal, including both technical and cost elements.
  • Establishing and maintaining effective customer relationships to understand customer needs. Ensuring a positive customer experience throughout the sales process. Providing any necessary technical support to Sales Managers during technical meetings with customers
  • Identifying potential vendors for equipment and materials required in the project and technically evaluates supplier offers to check match with specifications. Collaborating with Supply Chain Management to coordinate requests to subcontractors
Your background
  • Diploma or Degree in Chemical or Automation or Measurement Engineering
  • Experience in proposal / engineering in the field of Analytical is preferred
  • Proficiency in Microsoft Office tools in Words, Excel and PowerPoint
  • Strong appreciation and understanding of current and emerging technologies, third party solutions and packaged software application
  • Ability to work in systematic and structured manner to ensure tasks are performed efficiently with minimal use of resources, time and effort
  • Business level in verbal and written English
Benefits
  • Life insurance
  • Disability insurance
  • Accident insurance
  • Sick pay
  • Meal allowance
More about us

ABB's Measurement & Analytics division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers. With thousands of experts around the world and high-performance digital technology, ABB's team is dedicated to making measurement easy for its industrial and energy customers to let them operate more efficiently and profitably.

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website.

Work model: hybrid #LI-hybrid

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