Senior Catalog Associate Specialist
1 month ago
About the Role:
We are seeking a highly motivated and organized Senior Catalog Associate to join our team at Amazon (China) Holding Company Limited. This role is an excellent opportunity for individuals who are passionate about working in a dynamic environment and are looking to develop their skills and expertise.
Job Summary:
The Senior Catalog Associate will be responsible for handling day-to-day tasks, ensuring that Service Level Agreements (SLAs) are met per quality standards. This includes maintaining records of daily work, flagging potential SLA or quality issues to managers, and communicating with internal/external stakeholders.
BASIC QUALIFICATIONS
- Bachelor's degree or above
- Being proactive in attitude, willing to explore new things and being curious
- Fluent in both written and reading Japanese (Passed JLPT N1)
- Good written and reading skills in English
- Good communication skills – ability to communicate with internal/external stakeholders clearly and concisely
- MS Office proficiency (Word, Excel, PowerPoint) – especially in Excel, being skillful to mine voluminous data for specific detail according to instructions provided.
- Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
- Strong learning ability
- Ability to work under pressure with high volume workloads or complex circumstances; comply with Service Level Agreement is also required
- Experience in creating/leading operational process
PREFERRED QUALIFICATIONS
- Working experience in Japan is preferred
- Experience working on process improvement processes like Kaizen etc. is a plus
- Project Management Skills
- Tech skills, such as SQL, Python (process automation), RPA techniques (Robotic Process Automation)
Salary and Benefits:
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience and qualifications. Additionally, we provide comprehensive benefits, including health insurance, retirement plans, and paid time off.
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