Program Manager, Global Store
1 month ago
Amazon China is seeking an ambitious and experienced Program Manager to join our team in Beijing. As a Program Manager, you will play a key role in developing solutions that benefit all CN customers and drive business growth.
Job SummaryThe successful candidate will be responsible for leading post-sale customer experience related projects/programs/products on cross-border shipping. This includes collaborating with cross-functional teams to improve post-sale customer experience, investigating customer experience issue cases, and analyzing operational metrics to optimize operation effectiveness.
Key Responsibilities- Collaborate with cross-functional teams to improve post-sale customer experience
- Investigate customer experience issue cases and work with stakeholders to find root causes and solutions
- Analyze operational metrics to optimize operation effectiveness
- Support key events and responsible for import fee accuracy
- 5+ years of program or project management experience
- 5+ years of working cross-functionally with tech and non-tech teams experience
- 5+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level
- 8+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Master's degree
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Program Manager, Global Store
4 weeks ago
Beijing, Beijing, China Amazon (China) Holding Company Limited Full timeJob Title: Program Manager, Global StoreAmazon China is seeking an ambitious and experienced Program Manager to join our team in Beijing. As a key member of our Global Store team, you will be responsible for developing solutions that benefit all CN customers.About the RoleThis is a unique opportunity to make a difference in a fast-paced and dynamic...
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Program Director, Global Store Operations
2 weeks ago
Beijing, Beijing, China Amazon (China) Holding Company Limited Full timeAbout the RoleAmazon China is seeking an experienced Store Operations Manager to lead post-sale customer experience related projects/programs/products on cross-border shipping. The ideal candidate will have a strong background in program management and a passion for delivering excellent customer experiences.Key ResponsibilitiesCollaborate with...
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Store Manager
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BALENCIAGA Store Director
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Abercrombie & Fitch Store Manager
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BALENCIAGA Store Director
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BALENCIAGA Store Director
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