Technical Support Coordinator

2 months ago


Shenzhen, Guangdong, China TÜV Rheinland Full time

Position Overview

We are seeking a dedicated System Assistant to join our team at TÜV Rheinland. The ideal candidate will play a crucial role in ensuring the smooth operation of our IT infrastructure.

Key Responsibilities

  • Installation and configuration of computer systems and related components.
  • Addressing and resolving inquiries directed from the Service Desk.
  • Troubleshooting technical issues with hardware and software by consulting the knowledge base or liaising with manufacturers.
  • Documenting resolutions in the IT Service Management Knowledge Base.
  • Assisting fellow IT professionals in their project implementations.
  • Planning, coordinating, and executing hardware and software rollouts, including providing training and guidance to staff.
  • Facilitating initial training sessions for new team members.
  • Performing additional tasks as required.

Qualifications and Skills

Proficiency in English (B2 Upper Intermediate level) is essential.

A minimum of 3-5 years of relevant professional experience is required.

We look forward to your application and the possibility of you joining our team.



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