Customer Services Engineer
2 months ago
**Job Summary**
We are seeking a highly skilled Customer Services Engineer to join our team at Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo). As a key member of our technical support team, you will be responsible for providing expert technical assistance to our customers.
**Key Responsibilities**
- Provide technical support to customers via phone, email, and on-site visits.
- Troubleshoot and resolve complex technical issues related to our analytical instruments.
- Collaborate with cross-functional teams to develop and implement technical solutions.
- Develop and maintain technical documentation and knowledge base.
- Stay up-to-date with the latest product developments and industry trends.
**Requirements**
- Bachelor's degree in Electrical & Mechanical, Automation, Physics, or related field.
- Minimum 3 years of relevant experience in analytical instrument support.
- Excellent verbal and written communication skills.
- Proficient in MS Office and computer/networking skills.
**What We Offer**
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
**How to Apply**
Please submit your resume and cover letter to [insert contact information].
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