Rope Sales Specialist

2 weeks ago


Shanghai, Shanghai, China Wilhelmsen group Full time
Rope Sales Specialist

We are seeking a skilled Rope Sales Specialist to join our global team. As a key member of our sales team, you will be responsible for providing expert guidance to customers on our rope products and services.

Key Responsibilities:

  • Work closely with customers to understand their needs and requirements related to our rope portfolio.
  • Provide product expertise and support to customers, liaising with other team members as needed.
  • Advise and support customers on what, why, when, and where to buy through good commercial and technical guidance.
  • Identify and pursue sales and order building opportunities.
  • Utilize tools and knowledge about the customer to add value and increase sales growth.
  • Proactively follow up on enquiries and capture sales leads and opportunities.
  • Be an active member of the sales team for the respective account portfolio.
  • Actively promote sales campaigns, promotions, and initiatives to customers.
  • Ensure problem-solving and close cooperation with other functions internally to fulfill customer needs.
  • Process all enquiries and orders related to ropes for agreed customers.
  • Responsible for internal sourcing of goods according to tools and parameters outlined in the process.
  • Capture customer-specific information and requirements in the system.
  • Follow up customer complaints and non-compliances through the improvement/complaint system.
  • Handle warranty claims and product returns.

About the Role:

This is a unique opportunity to join a global team and contribute to the success of our rope sales business. If you have a passion for sales and a strong understanding of rope products and services, we encourage you to apply.



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