Digital Experience Research Lead

1 month ago


Dongguan, Guangdong, China Philips Full time

At Philips, we believe that every human matters and we strive to make a positive impact on people's lives.

Job Overview

We are seeking an experienced Digital Experience Research Lead to join our team. In this role, you will be responsible for developing user research plans for product development projects, including formative, iterative, summative, validation, and claim substantiation studies.

Key Responsibilities
  • Develop overall user research plans for proposition and/or product development projects.
  • Plan, design, execute, analyze, synthesize, and report studies using both qualitative and quantitative methodologies.
  • Understand user experience and usability of relevant products to guide project teams in decision making.
  • Develop user scenarios, user requirements, and identify key drivers of ratings and reviews.
  • Work with cross-functional project teams to ensure user needs are met in validation testing.
  • Report progress to stakeholders through written reports and verbal presentations.
  • Challenging the status quo and contributing to continuous improvement initiatives.
Requirements

To be successful in this role, you should have:

  • A strong drive to put the consumer and user first.
  • Bachelor's degree or above in fields such as Usability, Human Factors; Ergonomics; Psychology; Behavioral Sciences; Sensory Science; Industrial Design; Interaction Design; Human Computer Interaction; Engineering and/or Dentistry.
  • 7+ years experience in user experience or product research.
  • Solid research skills from planning to reporting.
  • Ability to balance extreme attention to detail with a can-do attitude and pragmatic problem solving.
  • Excellent written and verbal communication skills.
Compensation and Benefits

This is a full-time position based in [location]. The estimated salary for this role is $110,000 - $140,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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