Front Office Team Manager

1 month ago


Baoshan, Yunnan, China Hyatt Corporation Full time

Job Overview

We are seeking a highly skilled and experienced Front Office Team Manager to join our team at Hyatt Regency Xi'an. As a key member of our Front Office Department, you will be responsible for assisting in the smooth and efficient running of the department, ensuring that all operations are carried out in line with Hyatt International's Corporate Strategies and brand standards.

About the Role

This is a full-time hourly/entry-level employee position, requiring a minimum of 2 years' work experience in hotel operations. You will be working closely with the Team Leader - Front Office to achieve departmental objectives, providing excellent service to employees, guests, and owners.

Responsibilities

  • Assist in the day-to-day operations of the Front Office Department, ensuring seamless communication and collaboration among team members.
  • Contribute to the development and implementation of departmental strategies, aligning with Hyatt International's Corporate Strategies and brand standards.
  • Maintain accurate records and reports, providing data-driven insights to inform business decisions.
  • Provide exceptional customer service, ensuring guest satisfaction and loyalty.
  • Foster a positive and inclusive work environment, promoting teamwork and open communication.

Requirements

To succeed in this role, you will need:

  • A relevant degree or diploma in Hospitality or Tourism management (ideally).
  • Minimum 2 years' work experience in hotel operations, preferably in a similar role.
  • Excellent problem-solving, administrative, and interpersonal skills.

What We Offer

In return for your expertise and dedication, we offer a competitive salary range of $20-$25 per hour, commensurate with experience. Our benefits package includes opportunities for professional growth and development, as well as a comprehensive compensation package, including health insurance, retirement savings, and paid time off.



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