Senior Compliance Officer
4 weeks ago
The KYC Operations Manager is an essential role in ensuring the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
About the RoleThis position provides full leadership and direction to a team of employees, responsible for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services. The overall objective of this role is to ensure the successful implementation of the KYC program, aligning with Citi's compliance policies and regulatory requirements.
Main Responsibilities- Lead and manage KYC operations, including executing processes in accordance with Citi compliance policies and overseeing the KYC control environment.
- Perform program management of existing Business As Usual (BAU)/Refresh process with scope to migrate further functions globally.
- Provide people management and development responsibilities and ensure team service level standards are met.
- Liaise with Compliance department and senior management within business units supported.
- Oversee new client onboarding and implement process enhancements to improve client onboarding experience.
- Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program.
- Monitor account refresh activity daily to ensure regulatory/document requirements are met.
- Perform quality reviews on new client and refresh cases, ensuring a high level of quality before cases are finalized.
- Maintain 'Book of Work' for new system releases and enhancements to existing infrastructure.
We are seeking a highly experienced professional with:
- At least 5 to 8 years working experiences in banking or finance.
- Strong leadership and motivational skills with management experience.
- Experience in risk control or compliance (AML/KYC) related function.
- Knowledge and experience of technologies and processes.
- Experience of optimization in processes.
- Knowledge of AML policies and regulatory requirements.
- Flexible with superior planning and organizing skills.
- Innovation and change management implementation.
- Pro-active thinking and execution abilities, capable to work independently.
- Ability to multitask and prioritize, detailed.
- Ability to work well under pressure and tight time frames.
- Manage up effectively MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement.
- Ability to work in a dynamic environment, team player Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.).
- Excellent written and verbal communication skills in English and Chinese.
The estimated salary for this role is $100,000 - $150,000 per year, depending on qualifications and experience.
BenefitsCiti offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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