Quality Assurance and Testing Manager

4 weeks ago


Guangzhou, Guangdong, China HSBC Full time

About the Role

HSBC is seeking an experienced professional to fill the position of QA & Test Manager. This role will be responsible for managing the overall QA & Testing planning activities and coordinating changes in various portfolios to meet business criteria.

Key Responsibilities

  • Manage the overall planning of resources and timelines for end-to-end test executions.
  • Coordinate with various stakeholders to ensure all milestones dates are met with high-quality standards.
  • Build a high-performance team and lead testing team activities to achieve productivity targets and maintain standards.
  • Support the delivery production line to ensure digital deliverables meet business requirements and are fit for purpose to release to customers.
  • Contribute to the delivery of all flagship transformation programs specifically for digital channels.
  • Ensure that all Wealth & Personal Banking services offer standout customer experience and fully deliver on our brand promise.

Requirements

  • Graduate with experience in customer-focused organizations, in disciplines such as digital, transformation, or change management.
  • Strong performance management and team development skills.
  • Good knowledge of the testing process, digital channels, and strong customer focus.
  • Subject Matter Expertise of channel, including technical, commercial, market place, and customer considerations.
  • Innovative with the ability to approach things differently or do different things to deliver goals.
  • Excellent relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.

About HSBC Technology China

We develop, implement, and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.



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