Program Operations Manager
7 days ago
Job Overview
We are seeking a skilled Program Manager to enhance our exceptional teams that develop outstanding products and drive our expansion.
Key Responsibilities:
- Assess client requirements, acting as the liaison to ensure alignment between operational teams and customer expectations.
- Collaborate with the Cross-Functional Team (CFT) to manage the forecast acceptance process and relay operational commitments and their implications to the client. (Including Material Shortages, Capacity, Shipment Planning, etc.).
- Oversee the financial aspects of operations to achieve internal objectives while mitigating risks for Flex, ensuring adherence to contracts and agreements. Responsible for financial performance while advocating for customer interests.
- Address resource limitations and conflicts impacting any program area.
Daily Activities:
- Demand forecasting, delivery coordination, and supply chain management.
- Commitment tracking for sales revenue with end customers and contract manufacturers.
- Engage in communication with both internal and external cross-functional teams (meetings, emails, calls, etc.).
- Review quotes and analyze discrepancies between quoted and actual figures.
- Manage material excess and obsolescence.
- Follow up on accounts receivable with end customers and contract manufacturers.
- Ensure seamless transition from New Product Introduction (NPI) to Mass Production (MP).
- Oversee product end-of-life processes.
- Manage Engineering Change Orders (ECOs) and claims.
Desired Qualifications:
- A Bachelor's degree is preferred.
- A minimum of 5 years of experience in Program Management within the manufacturing or operations sector.
- Excellent interpersonal and communication skills, with strong language proficiency.
- Proficient in English, with capabilities in listening, speaking, reading, and writing.
- Strong analytical skills with a focus on logical reasoning and problem-solving.
Benefits:
- Comprehensive Social Insurance.
- Life Insurance coverage.
- Paid Time Off (PTO).
Job Category:
Operations
Flex is an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on any protected status. We are committed to providing reasonable accommodations for individuals with disabilities during the application process.
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