Field Service Engineer

3 hours ago


Shanghai, Shanghai, China Grifols Full time

Job Summary

Grifols is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, troubleshooting, and maintaining our products and equipment.

Key Responsibilities

  • Install and maintain our products and equipment at customer sites
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Provide excellent customer service and support
  • Collaborate with internal teams to resolve quality issues and improve processes
  • Meet or exceed key performance indicators (KPIs) for service activities

Requirements

  • Certificate or degree in electronics, science, or a related field
  • Minimum 3-5 years of experience in a service or technical support environment
  • Excellent organizational, presentation, and record-keeping skills
  • Ability to communicate effectively in English, both verbally and in writing
  • Solid computer skills and experience with Microsoft Windows and Office
  • Understanding of proper use and operation of electronic testing equipment
  • Ability to interface with internal and external customers
  • Willingness to travel, including international travel, as needed

What We Offer

Grifols offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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