Cloud Solutions Engineer

6 days ago


Minhang, China Solidigm Full time
Job Description

This is a commissioned sales position responsible for delivering product presentations to customers, highlighting how Solidigm products provide the optimal solution to their applications.

Key Responsibilities:
  • Ensure customer satisfaction and technical acceptance of Solidigm products, including new product design, ramp-up, issue resolution, and debugging.
  • Collaborate with account managers to achieve sales revenue goals.
  • Provide design assistance to customers, including on-site visits to review designs, examine problems, and suggest optimal ways to use Solidigm products.
  • Establish and maintain relationships with key individuals at customer accounts, identify new opportunities, and provide product demonstrations and benchmarks to showcase product capabilities.
  • Understand competitor strengths and weaknesses, communicate strategies to field and factory personnel, and obtain required support and coordination.
  • Assist customers throughout the development cycle to ensure successful product completion.
  • Requires thorough knowledge of business practices and procedures to perform non-repetitive, analytical work and provide solutions to complex problems.
Qualifications:
  • 10+ years of experience in the semi-conductor industry.
  • Strong technical skills on Solidigm/Intel NVMe/SATA SSD products, with proven experience in technical presale roles.
  • Familiarity with PRC Hyperscale cloud customers and typical SSD usage models in infrastructures such as private/public cloud, block/object storage, AI/machine learning, big data, etc.
  • Preferred 5+ years of MNC working experience, fluent in English, and a Bachelor's degree or above.
  • Good team player, able to work under pressure.


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