Inside Sales Lead

Job Description

The Inside Sales Representative is responsible for managing customer relationships, developing sales strategies, and driving revenue growth. Key responsibilities include developing and implementing sales strategies, identifying new business opportunities, and building strong partnerships with suppliers and customers. The ideal candidate will have a proven track record of success in sales and excellent communication skills.

Main Responsibilities

Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble-shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.

Develop and implement sales strategies to achieve revenue growth and expand customer relationships. Identify new business opportunities and develop plans to pursue them. Collaborate with cross-functional teams to ensure seamless execution of sales strategies.

Provide exceptional customer service by responding promptly to customer inquiries, resolving issues efficiently, and maintaining open communication channels. Build trust and credibility with customers through consistent delivery of high-quality products and services.

Requirements

Typically requires a 4-year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience. Strong knowledge of supply chain management, sales strategies, and customer relationship management. Excellent communication, problem-solving, and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.

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