
Account Development Specialist
6 days ago
We are seeking a highly motivated and experienced sales professional to join our team as an Inside Sales Representative. In this role, you will be responsible for managing customer relationships, developing sales strategies, and driving revenue growth. If you have a proven track record of success in sales and excellent communication skills, we encourage you to apply.
Key Responsibilities
Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value-added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble-shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System); sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.
Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write-offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
Requirements
Typically requires a 4-year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience. Strong knowledge of supply chain management, sales strategies, and customer relationship management. Excellent communication, problem-solving, and analytical skills. Ability to work in a fast-paced environment and adapt to changing priorities.
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