Supply Chain Optimization Specialist
4 days ago
About Customer Fulfilment
Customer Fulfilment is a vital component of IKEA's multichannel retail strategy, playing a key role in making the brand's e-commerce and physical store experience seamless. To support IKEA's business objectives, CFF operates as a fully integrated, process-oriented organization with an end-to-end approach to develop our business and deliver results across functions together with our partners.
We strive to provide a great customer experience through high-quality interactions across all touchpoints for the many people. As part of Customer Fulfilment, the Unit Fulfilment function contributes to this objective by:
Key Responsibilities
- Taking overall responsibility for operational excellence, performance, and development of fulfilment units within the market.
- Aiming for high performance at the lowest possible cost and long-term profitability while acting responsibly to create a great customer experience.
- Safeguarding a development and well-being environment for our many co-workers in Unit Fulfilment.
- Ensuring the preconditions, availability, and efficient execution of the replenishment process and the customer order fulfilment processes in the fulfilment unit.
- Fostering continuous improvement and securing product fulfillment through all sales channels with great lead times, availability, and quality at the lowest possible costs that enable an affordable price and profitability.
About the Role
This Supply Chain Optimization Specialist will contribute to the planning and execution of Commercial activation, local, country, and global. The successful candidate will also contribute to the execution of Operational Forecasting in the unit in cooperation with commercial partners, by proactively monitoring and highlighting deviations and securing high-quality operational forecasts.
The ideal candidate will possess a university degree in Logistics, Economics, Business Administration or related fields, or equivalent working experience in retail/home furnishing/supply chain/customer service. Strong computer skills and proficiency in Microsoft Office are essential, along with proven analytical and numeric skills and the ability to identify and address required actions.
A competitive salary, estimated to be around 65,000 USD per annum, is available for the right candidate.
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