Customer Relations Support Associate
2 months ago
Sales Support Specialist
Key Responsibilities:
- Manage and nurture relationships with approximately 5 to 6 Tier 1 clients on a daily basis.
- Assist in the development of new initiatives and pricing proposals.
- Regularly update sales forecasts to reflect current data.
- Ensure contract pricing is maintained and adhered to.
- Investigate and resolve any discrepancies in forecasts with clients.
- Support the validation of demand data within the system.
- Organize and oversee relevant product identifiers.
- Facilitate the approval process for DOA and new sample requests within the system.
- Handle applications related to CDM/PAD/SS/Price validity.
- Keep customer information current and accurate.
- Engage in meetings and respond to other leadership directives as needed.
Qualifications:
- Mindset:
- Focused on customer satisfaction and achieving results.
- Demonstrates responsibility with a supportive approach.
- Works well in a team environment with a positive attitude. - Experience:
- At least 3 years of relevant professional experience. - Communication Skills:
- Proven ability to communicate effectively with clients.
- Experience in fostering productive communication with team members.
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