Sales Support Engineer for Power Solutions
2 months ago
Technical Sales Support Engineer
Role Overview
Location China Shandong Sheng JINAN
Company Siemens Energy Transformer (Jinan) Co., Ltd
Organization Grid Technologies
Business Unit Products
Employment Type Full-time
Experience Level Experienced Professional
Key Responsibilities
- Address technical inquiries efficiently to enhance customer relationships.
- Manage customer complaints to boost satisfaction and strengthen connections.
- Familiarize yourself with the service portfolio to meet client needs effectively.
- Develop solutions and proposals in response to customer requests.
- Oversee service order agreements and ensure technical compliance.
- Engage in negotiations regarding service orders with clients.
- Monitor the pipeline of service projects to ensure timely execution.
- Adhere to established work procedures and guidelines.
- Handle customer service orders with professionalism.
- Provide essential technical support and collaborate with field service engineers.
- Deliver training and consultation services to clients.
Qualifications
- Bachelor's degree or higher in Electrical Engineering, Automation, Mechanical Engineering, or related fields.
- Over three years of experience in a similar role within the power transformer manufacturing sector.
- International project experience and collaboration with global teams is advantageous.
- Familiarity with international work environments is a plus.
- Basic understanding of manufacturing and repair technologies.
- Knowledge of materials and components relevant to the industry.
- Proficient verbal and written communication skills in English.
About Siemens Energy
Siemens Energy is a leading energy technology company committed to meeting the growing energy demands across numerous countries while prioritizing environmental protection. With a workforce of over 94,000 dedicated professionals, we generate electricity for a significant portion of the global community and leverage our technology to safeguard both people and the planet.
Our global team is devoted to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of innovation. We uphold a legacy of over 150 years that inspires our search for individuals who will support our focus on decarbonization, new technologies, and energy transformation.
Commitment to Diversity
At Siemens Energy, we celebrate diversity as a source of strength. Our inclusive culture is enriched by over 130 nationalities, and we believe that our differences energize society as a whole. We are committed to creating an environment where everyone is valued, regardless of their background, gender, age, religion, identity, or ability.
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