Service Manager

3 weeks ago


Shanghai, Shanghai, China Shangri-La Full time

About Shangri-La

We are a renowned hospitality company seeking a skilled Service Manager to join our team.

Key Responsibilities

  • Manage daily hotel operations to ensure seamless guest experiences.
  • Develop and implement strategies to improve service quality and efficiency.
  • Lead a team of service staff to provide exceptional customer service.
  • Collaborate with other departments to ensure smooth hotel operations.
  • Monitor and analyze service metrics to identify areas for improvement.

Requirements

  • Minimum 2 years of experience in a similar role in a 5-star international hotel.
  • Excellent communication and problem-solving skills.
  • Ability to work shifts and adapt to changing situations.
  • Fluency in English language.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

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