Service Manager
3 weeks ago
About Shangri-La
We are a renowned hospitality company seeking a skilled Service Manager to join our team.
Key Responsibilities
- Manage daily hotel operations to ensure seamless guest experiences.
- Develop and implement strategies to improve service quality and efficiency.
- Lead a team of service staff to provide exceptional customer service.
- Collaborate with other departments to ensure smooth hotel operations.
- Monitor and analyze service metrics to identify areas for improvement.
Requirements
- Minimum 2 years of experience in a similar role in a 5-star international hotel.
- Excellent communication and problem-solving skills.
- Ability to work shifts and adapt to changing situations.
- Fluency in English language.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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