Customer Support Intern

2 weeks ago


Shenyang, Liaoning, China Cummins Inc. Full time

This position at Cummins Inc. involves supporting customer service initiatives. Key responsibilities include inputting working hours for technicians, maintaining travel costs in the system, and collecting warranty claim payments, as well as procuring service van insurance, tires, and GPS. Additionally, the role involves purchasing PPE, consumables, and service tools.

Key Deliverables:

  • Effective management of working hours for technicians
  • Proper maintenance of travel costs in the system
  • Efficient collection of warranty claim payments and invoices
  • Provision of service van insurance, tires, and GPS
  • Purchase of PPE, consumables, and service tools

Why this role matters:

This role is crucial in ensuring seamless customer support services at Cummins Inc. The successful candidate will be responsible for handling various aspects of customer service, including data management and procurement.



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