Senior Technical Consultant

1 month ago


Shenzhen, Guangdong, China Oracle Full time

We are seeking a highly skilled and experienced Senior Technical Consultant to join our team in Shenzhen. As an Advisory Systems Engineer, you will be responsible for providing expert technical advice to customers and Oracle employees, ensuring the successful deployment of Oracle eBusiness Suite.

About the Role:

  • Proactively work with ACS customers to ensure their successful deployment of Oracle eBusiness Suite
  • Provide Assistance to service delivery team in critical situation as requested
  • Tasks ranging from daily Apps Support, Apps Upgrade, performance review, patch analysis, and SR reviews
  • Forming effective professional relationships with Oracle Service Delivery Managers, Oracle Product Support and customer staff, at all levels, to ensure customer satisfaction with Oracle's products and support organization
  • Respond and resolve service requests within Key Performance Indicator targets
  • Developing high quality, standard deliverables and methods to promote efficient service delivery
  • Researching and responding to technical enquiries from customers
  • Maintaining an up-to-date and in-depth knowledge of new products released in the market
  • Maintaining product expertise within own area of specialization

About You:

  • A minimum of 15 years IT experience, with at least 10 years solid experience in supporting Ebiz Finance or Manufacturing modules
  • Mainly working in Manufacturing modules; with HR module experience will be an additional advantage
  • Solid experience and deep knowledge of EBiz R12 is definitely an advantage
  • Proven experience of Oracle eBusiness Suite DBA including System Administration in Oracle Applications on R12, and 11i is definitely an advantage
  • Oracle eBusiness Suite Architecture including good understanding of technology stack
  • Strong UNIX skills is an additional advantage, preferably Linux, additional NT/Win2K skills useful
  • Fluent in English and Mandarin, plus advantage with Cantonese speaking
  • Proven experience in Oracle Fusion ERP is definitely an advantage

What We Offer:

  • An estimated salary range of $120,000 - $180,000 per annum, depending on experience
  • The opportunity to work with a leading technology company and contribute to the success of our customers
  • A dynamic and supportive work environment, with opportunities for career growth and development


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