Financial Services Expert
4 weeks ago
At HSBC, we're committed to delivering exceptional service to our clients. As a Financial Services Specialist, you'll play a critical role in achieving this goal.
Key responsibilities include:
- Providing high-quality administrative services to clients in Hong Kong, ensuring maximum satisfaction within defined scope.
- Staying up-to-date with program, workflow, and product knowledge to apply independently in daily work.
- Processing client requests and ensuring they meet internal service standards and external compliance requirements.
- Identifying and reporting potential issues, and making recommendations as needed.
- Building strong relationships with colleagues and promoting teamwork.
Requirements:
- College degree or above.
- Basic knowledge of MS Office applications.
- Excellent English reading and writing skills.
- Ability to prioritize tasks, manage problems, and ensure accuracy.
- Flexibility in shift work.
Candidates with relevant experience and skills will be considered for this role. HSBC is an equal opportunities employer and welcomes applications from all qualified candidates.
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