Logistics Coordinator

2 weeks ago


Qingdao, Shandong, China Expeditors Full time

Job Title: Agent - Ocean Export

Job Summary:

We are seeking a highly skilled and experienced Agent - Ocean Export to join our team at Expeditors. As a key member of our ocean export operations, you will be responsible for ensuring the smooth and timely movement of goods from our warehouse to overseas destinations.

Key Responsibilities:

  • Ensure accurate and timely data entry into our operational system
  • Track and trace ocean export files and reporting
  • Use Global Ocean Export Dashboard on a daily basis
  • Ensure documents are timely sent and shipping notices communicated to overseas and customers
  • Ensure accurate and timely client and vendor billing
  • Interact with customers in arranging their international shipments, meeting customer service standards
  • Contribute to maintaining good relationships with suppliers (ocean carriers, others involved)
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, and look for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in Customer SOP
  • Meet KPI standards in accordance with the Company's procedures
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
  • Meets company standards of 52 hours training per year per employee
  • Attend training classes when required
  • Complete mandatory training when required
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
  • Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
  • Ensure smooth and timely freight process flow

Requirements:

  • College graduate or above
  • Global logistics industry knowledge
  • Min 2 years related experience and/or training; or equivalent combination of education and experience
  • Good computer skills (e.g., MS Excel, MS Word)
  • Fluent in English
  • Fluent in listening, speaking, reading, and writing in Chinese


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