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Logistics Operations Specialist
2 months ago
Employment Type:
Full TimeCore Responsibilities:
- Oversee daily logistics operations.
- Manage bookings and liaise with vendors, providing local standard operating procedures to new clients for ease of understanding.
- Assist vendors in navigating local processes, including customs and loading procedures.
- Ensure the creation and verification of shipper and consignee account numbers within two days of receiving booking orders.
- Coordinate shipment operations: secure and confirm space with carriers, and keep clients, supervisors, and overseas partners informed of any delays or cancellations.
- Arrange trucking, warehouse loading, and customs clearance; proactively address any issues that arise during the operational process, ensuring timely communication with clients and supervisors regarding customs inspections or additional charges.
- Strictly adhere to the SOP for pre-alerting relevant parties.
- Track shipments until arrival at destination.
- Complete the entire operational process, including freight billing with clients.
- Update the CW1 system promptly in accordance with applicable SOPs and guidelines.
- Notify supervisors of any unusual situations or operational challenges encountered.
- Provide support for team members during their absence or annual leave.
- Perform additional tasks as assigned by management.
Company Overview: DSV – Global transport and logistics