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Logistics Operations Specialist

2 months ago

Qingdao, Shandong, China DSV Full time

Employment Type:

Full Time

Core Responsibilities:

  • Oversee daily logistics operations.
  • Manage bookings and liaise with vendors, providing local standard operating procedures to new clients for ease of understanding.
  • Assist vendors in navigating local processes, including customs and loading procedures.
  • Ensure the creation and verification of shipper and consignee account numbers within two days of receiving booking orders.
  • Coordinate shipment operations: secure and confirm space with carriers, and keep clients, supervisors, and overseas partners informed of any delays or cancellations.
  • Arrange trucking, warehouse loading, and customs clearance; proactively address any issues that arise during the operational process, ensuring timely communication with clients and supervisors regarding customs inspections or additional charges.
  • Strictly adhere to the SOP for pre-alerting relevant parties.
  • Track shipments until arrival at destination.
  • Complete the entire operational process, including freight billing with clients.
  • Update the CW1 system promptly in accordance with applicable SOPs and guidelines.
  • Notify supervisors of any unusual situations or operational challenges encountered.
  • Provide support for team members during their absence or annual leave.
  • Perform additional tasks as assigned by management.

Company Overview: DSV – Global transport and logistics