Head of Emerging Technologies Innovation Leader
4 weeks ago
Transformative Leadership Opportunity
We are seeking an exceptional leader to drive the strategic vision for Generative AI, Machine Learning, and Document Processing at HSBC. As the Head of Emerging Technologies, you will be responsible for defining and driving the bank's innovation agenda, identifying emerging technologies, and evaluating their potential impact.
Key Responsibilities
- Provide technical leadership across the end-to-end delivery and run lifecycle, utilizing expertise to carry out software development, testing, and operational support activities.
- End-to-end accountability for a product or service, identifying and developing the most appropriate Technology solutions to meet customer needs.
- Liaise with other engineers, architects, and business stakeholders to understand and drive the product or service's direction.
- Establish a digital environment and automate processes to minimize variation and ensure predictable high-quality code and data.
- Create technical test plans and records, including unit and integration tests, within automated test environments to ensure code quality.
- Provide support to DevOps teams working at all stages of a product or service release/change with a strong customer focus and end-to-end journeys.
- Working with Ops, Dev, and Test Engineers to ensure operational issues are identified and addressed at all stages of a product or service release/change.
- Provide support in identification and resolution of all incidents associated with the IT service, as directed by leadership of the DevOps team.
- Ensure service resilience, service sustainability, and recovery time objectives are met for all software solutions delivered.
- Responsible for automating the continuous integration/continuous delivery pipeline within a DevOps Product/Service team driving a culture of continuous improvement.
- Keep up to date and have expertise on current tools, technologies, and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency, etc.
- Work with industry groups/peers and vendors outside of HSBC to establish and maintain HSBC's involvement and influence in the engineering space.
- Promote innovation and adoption of cutting-edge specialist technologies and practices with the domain and across HSBC.
- Work with the Engineering Practice to promote development of engineers through coaching and mentoring.
- Identify as an authority for specific engineering disciplines providing steer/assistance to programmes or projects that require it.
Requirements
- A master's or PhD degree in Computer Science, Data Science, or a related field. MBA is a plus.
- Minimum 5 years of experience in leading AI, ML, and emerging technology projects, preferably within the financial services sector.
- Proven track record of successfully implementing AI and ML solutions, with a focus on Generative AI and document processing automation.
- Strong understanding of AI ethics, data privacy, and regulatory compliance.
- Exceptional leadership and team management skills, with the ability to inspire and drive innovation.
- Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders.
About HSBC Technology China
We develop, implement, and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
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