Production Systems Specialist

1 month ago


Shenzhen, Guangdong, China Teradyne Full time

Organization & Role

The Teradyne Storage field service team is in search of a dedicated and enthusiastic Field Service Engineer who demonstrates:

A strong capability in effectively utilizing technical expertise to meet departmental objectives, including system KPIs, customer satisfaction, cost efficiency, and productivity enhancements for both the department and clients.

A proven track record of collaborating with engineers, clients, product support teams, and operational staff to enhance production system reliability, including metrics such as MTBF, MCBA, and MTTR, ensuring slot availability aligns with customer commitments.

Key Responsibilities

Provide on-site support for production systems at customer facilities, addressing downtime issues, troubleshooting jams, and improving system utilization. Execute new system installations, upgrades, or retrofits as required. Collect and analyze data to identify root causes of mechanical, electrical, and automation challenges. Report daily on significant issues to the team. Conduct preventative maintenance according to established guidelines. Manage internal issue reporting and escalation processes.

Required Qualifications & Skills

Bachelor’s degree in electronics or mechanical engineering. Minimum of 2 years of experience in electronics, mechanical systems, or semiconductor industries. Familiarity with automation testing and maintenance of automation equipment and testers is preferred. Basic skills in analyzing automation logs and testing data. Proficient in English communication, both written and verbal. Strong reporting capabilities, particularly with MS Office, including PowerPoint. Excellent teamwork and communication skills. Willingness to travel domestically and internationally as needed. Flexibility to work shifts or overtime when required. A commitment to continuous learning and professional development.

Education



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