Service Technician

2 days ago


Beijing, Beijing, China Cummins Inc. Full time

Job Summary

Cummins Inc. is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing and repairing complex issues with generators and components at customer sites.

Key Responsibilities

  • Diagnose and repair complex issues with generators and components at customer sites
  • Establish and maintain productive customer relationships
  • Apply specialized tools and follow documented procedures to diagnose and complete repairs
  • Perform preventative maintenance activities on power generation products
  • Escalate unresolved issues to product specialists or supervisors
  • Coach and develop technicians and/or apprentices
  • Complete required documentation, such as service worksheets and timesheets
  • Maintain service vehicles and tools for cleanliness and proper operation
  • Ensure adherence to all relevant Health, Safety, and Environmental policies

Requirements

  • Obtained apprenticeship certification as a generator/electrician technician (preferred)
  • Related technical institution-issued vocational certificate
  • Current relevant electrical certification
  • Valid local driver's license
  • May require obtaining permits or licenses to comply with export control or sanctions regulations

Experience

  • Rich experience in field repair work
  • Expert-level knowledge of generator products and/or experience repairing them
  • High-voltage/low-voltage experience
  • Customer service experience
  • Experience providing technical guidance and coaching to junior technicians (preferred)

Language

English (en-US)


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