Service Technician
2 days ago
Job Summary
Cummins Inc. is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing and repairing complex issues with generators and components at customer sites.
Key Responsibilities
- Diagnose and repair complex issues with generators and components at customer sites
- Establish and maintain productive customer relationships
- Apply specialized tools and follow documented procedures to diagnose and complete repairs
- Perform preventative maintenance activities on power generation products
- Escalate unresolved issues to product specialists or supervisors
- Coach and develop technicians and/or apprentices
- Complete required documentation, such as service worksheets and timesheets
- Maintain service vehicles and tools for cleanliness and proper operation
- Ensure adherence to all relevant Health, Safety, and Environmental policies
Requirements
- Obtained apprenticeship certification as a generator/electrician technician (preferred)
- Related technical institution-issued vocational certificate
- Current relevant electrical certification
- Valid local driver's license
- May require obtaining permits or licenses to comply with export control or sanctions regulations
Experience
- Rich experience in field repair work
- Expert-level knowledge of generator products and/or experience repairing them
- High-voltage/low-voltage experience
- Customer service experience
- Experience providing technical guidance and coaching to junior technicians (preferred)
Language
English (en-US)
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