PSE SZH Team Lead

6 days ago


Shenzhen, Guangdong, China HSBC Full time

About the Role

We are seeking a high-calibre professional to join our team as a Team Leader PSE SZH. As a key member of our sales team, you will be responsible for implementing our sales strategy, leading a team of customer portfolio managers, and driving business growth through customer acquisition and development.

Key Responsibilities

  • Develop and implement sales plans to achieve business goals, including sales targets, customer acquisition, and customer retention.
  • Lead a team of customer portfolio managers to provide a wide range of banking services and solutions to potential customers, and maintain a high level of customer satisfaction.
  • Coach and develop the team to achieve business goals, meet customer expectations, and maintain a robust control environment.
  • Recruit, manage, and develop the team to ensure they have the necessary skills and knowledge to deliver business objectives.
  • Collaborate with local outlets, segment specialists, and zone managers to deliver local customer acquisition strategies.

Requirements

  • Strong customer service orientation, outgoing and aggressive personality, good communication and interpersonal skills, ability to work under pressure.
  • Strong leadership and team management skills, with experience in customer portfolio management.
  • Proficiency in both English and Chinese, with good knowledge of PC application software.

About Hang Seng

Hang Seng is committed to service excellence and seeks to attract high-calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages.


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