Transportation Operations Coordinator

1 month ago

Suzhou, Jiangsu, China Caterpillar Full time
About the Role

We are seeking a highly skilled Transportation Analyst to join our team at Caterpillar. As a key member of our operations team, you will play a critical role in supporting China facility inbound shipment management.

Key Responsibilities
  • Analyzing transportation plans and identifying opportunities for improvements to velocity, visibility or cost saving.
  • Implementing and maintaining monitoring systems to provide information on shipment status, shipped date, in transit location, estimated arrival date, and actual delivery date.
  • Generating and analyzing reports of transportation costs, carrier performance and lead times.
  • Assisting in the development of process flows to track lead time by activity and providing solutions to reduce lead times.
  • Co-ordinating with international carriers, forwarders, and customs brokers.
  • Exception Shipment Management.
  • Working closely with facility supply chain team to solve issues.
  • Establishing and executing Standard Operating Procedures and Shipping Instructions.
  • KPI Management and Metrics Reporting.
  • Facilitating all introduction and review meetings between facility and transportation as well as service provider.
Required Skills and Qualifications
  • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Level Working Knowledge:
    • Identifies and documents specific problems and resolution alternatives.
    • Examines a specific problem and understands the perspective of each involved stakeholder.
    • Develops alternative techniques for assessing accuracy and relevance of information.
    • Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
    • Uses fact-finding techniques and diagnostic tools to identify problems.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Level Working Knowledge:
    • Provides prompt and effective responses to client requests and interactions.
    • Monitors client satisfaction levels on a regular basis.
    • Alerts own team to problems in client satisfaction.
    • Differentiates the roles and responsibilities in a business relationship.
    • Works with clients to address critical issues and resolve major problems.
  • Transportation - PHA: Knowledge of and experience with the means of transporting materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers the manufacturing facility.
  • Level Working Knowledge:
    • Works with at least one type of transportation mode and carrier.
    • Ensures on time shipments; anticipates and resolves shipping problems.
    • Describes common costs and associated billing and freight payment procedures.
    • Describes pros and cons of different types of domestic transportation alternatives.
    • Recounts process for issuing bids and analyzing responses from carriers.
  • Logistics Management: Knowledge of the processes, tools and operational considerations for effective and efficient movement of goods and materials; ability to understand, predict and control the movement of goods, materials and supplies.
  • Level Working Knowledge:
    • Uses tools, with guidance, to forecast delivery times, determine costs and assess performance.
    • Works with logistics in a domestic environment.
    • Maintains records of all shipments and invoices using an established system.
    • Assists in the development of process flows to track lead time by activity.
    • Participates in integrating logistics processes and developing effective networks.
About Caterpillar

Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

We've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.

Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Estimated Salary Range

$80,000 - $110,000 per year, depending on experience.

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