Customer Support Engineer

4 days ago


Suzhou, Jiangsu, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

Job Summary

We are seeking a highly skilled and motivated Customer Support Engineer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. As a Customer Support Engineer, you will be responsible for delivering quality support services to customers, achieving the highest level of customer satisfaction.

Key Responsibilities

  • Provide timely and effective support to customers, ensuring their issues are resolved quickly and efficiently.
  • Collaborate with technical teams to resolve complex technical issues and improve overall customer satisfaction.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Stay up-to-date with company goals and objectives, aligning support services to meet business needs.

Requirements

  • Bachelor's degree in a relevant field.
  • 0 years of related work experience.

Working Conditions

90% of work is conducted on-site, with 10% involving paperwork.



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