Chief Operations Officer for Access Solutions
1 month ago
About the Role:
As a Chief Operations Officer for Access Solutions at ASSA ABLOY, you will play a key role in driving business growth and operational efficiency. With a strong background in leadership and management, you will oversee national aftermarket business, accelerating service business growth and optimizing service efficiency.
Key Responsibilities:
- Systematize and optimize field operation processes, workflows, and standards to ensure seamless execution
- Ensure safety standards are implemented and followed for all field operations
- Build and maintain a flexible field operation capacity that can adapt smoothly to peaks and lows
- Hit stretched targets for cost control and service revenue growth
- Manage cost, quality, and delivery of projects aligned to business goals
- Develop employees' competencies to take on strategic roles
- Strengthen team work development and achieve customer satisfaction norms
- Supervise monthly and quarterly forecasting of all field operations
About You:
We are looking for a results-driven leader with a minimum 5 years' experience in a similar role. You should possess excellent leadership and management skills, effective communication and coordination skills, and a strong customer service mindset. Proficiency in English and Chinese is essential, as well as computer literacy. Willingness to travel is also required.
About Us:
ASSA ABLOY is the global leader in access solutions. Our people have made us who we are today, and we offer opportunities for career growth and development. We value diversity, inclusivity, and different perspectives. As an employer, we focus on results rather than titles or backgrounds. If you're passionate about making a difference in the access solutions industry, join our team
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